QUESTION XiVO Incoming & Outgoing call Issues - AnveoDirect

borne Great

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Joined
Sep 2, 2016
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I am trying to use AnveoDirect with Xivo. I already configured outing and incoming routes following the anveo FAQ. outgoing works for international routes only ... local (US) and toll-free (US) doesn't work.. it gives buy tone. Inbound doesn't work (busy tone).

I am kinda of a newbie, i followed the sip tracing troubleshooting the error from 404 (not found) to the point here it is not giving any errors but not doing anything either.. AnveoDirect support hasn't be that helpful either .. here is a sample SIP route report..

/*>>>|XXX.XXX.XXX.XXX:5060 @ 2016-09-02 16:46:18 */
INVITE sip:1##########@XXX.XXX.XXX.XXX:5060 SIP/2.0
Via: SIP/2.0/UDP 50.22.101.14:5060;branch=z9hG4bK92b3e7bf369001b6ae3b036536d5cd4c;rport
Max-Forwards: 70
From: "WIRELESS CALLER" ;tag=1326404217b33a19089b621e05879845
To:
Call-ID: [email protected]_1
CSeq: 200 INVITE
Contact: Anonymous
Expires: 300
User-Agent: Anveo Callcontrol
cisco-GUID: 2264066887-1049882192-3091839847-54281616
h323-conf-id: 2264066887-1049882192-3091839847-54281616
P-Asserted-Identity: "WIRELESS CALLER"
X-anveo-e164: ########
Content-Type: application/sdp
Content-Length: 281

Key:
XXX server IP
#### Anveo DID

Any help is highly appreciated.
 
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