jake372
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- Jun 29, 2015
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PBX in a Flash Incredible PBX 11-12 with Incredible GUI (Centos 6.6) rentpbx
I apologize for the long email, but I am trying to provide as much background as possible. I am hoping you can offer recommendations of how you would set up providers if you were in my shoes.
I am the owner of a small business that receives roughly 6,000 minutes of inbound calls per month. Of those calls, roughly 85% are inbound calls to our Toll Free number (customer service calls will last 1-5 minutes). We do about 1,000 minutes a month of outbound calling. The most concurrent calls we typically will have is 5-max. We do a limited amount of international calling and are located in Jacksonville, FL.
Cost savings is important to me, but call quality is the most important.
Right now, I have configured Vitelity, Flowroute, DIDLogic, VoIP.ms, GV, and AnveoDirect (although I cannot get it working.) Currently I am using Vitelity set up for inbound routes, have a dedicated GV DID for TM4, and use a Flowroute DID for inbound faxing and outbound calling. I have not used DIDLogic or VoIP.ms yet. I have been impressed with the call quality using Flowroute, but to be fair to the others, I have not tested them very much, if at all.
If it matters, we are using Yealink T48G and T38G phones.
I am looking for recommendations on which providers you would use for inbound and outbound calling and would greatly appreciate any recommendations you may have.
Thanks in advance,
Jake
I apologize for the long email, but I am trying to provide as much background as possible. I am hoping you can offer recommendations of how you would set up providers if you were in my shoes.
I am the owner of a small business that receives roughly 6,000 minutes of inbound calls per month. Of those calls, roughly 85% are inbound calls to our Toll Free number (customer service calls will last 1-5 minutes). We do about 1,000 minutes a month of outbound calling. The most concurrent calls we typically will have is 5-max. We do a limited amount of international calling and are located in Jacksonville, FL.
Cost savings is important to me, but call quality is the most important.
Right now, I have configured Vitelity, Flowroute, DIDLogic, VoIP.ms, GV, and AnveoDirect (although I cannot get it working.) Currently I am using Vitelity set up for inbound routes, have a dedicated GV DID for TM4, and use a Flowroute DID for inbound faxing and outbound calling. I have not used DIDLogic or VoIP.ms yet. I have been impressed with the call quality using Flowroute, but to be fair to the others, I have not tested them very much, if at all.
If it matters, we are using Yealink T48G and T38G phones.
I am looking for recommendations on which providers you would use for inbound and outbound calling and would greatly appreciate any recommendations you may have.
Thanks in advance,
Jake
Phone System 