RECOMMENDATIONS time to leave GV & Port Out

Discussion in 'Trunks & Providers' started by Twilight Sparkle, Feb 9, 2019.

  1. Twilight Sparkle

    Twilight Sparkle ♕ Princess

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    i wanna leave Google Voice, i am tried of the stupid android app its ugly and the desktop UI sucks, i miss the default legacy, if something happens and i can only access mobile its super hard to access Legacy UI mobile then desktop and so much is missing from GV.

    Really made about the whole PBX SIP thing that is what pushed me over.

    i have vitelity.net been with them since 2013 but... there desktop UI is like out of date the prices and plans i cant seem to find them any more, the SMS is like whaaaa.... no app just a desktop

    im looking for a VOIP Provider to replace vitelity.net & google voice

    1. SMS/TEXT Through an APP and Optional Desktop like GV did.
    2. FAX with no mods or tweaks.
    3. Low Cost, No Deposit, No Credit Check
    4. 3CX Compatibility Optional
     
  2. kenn10

    kenn10 Guru-ish

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    Check out VoiceTel.com, Flowroute.com and Anveo Direct. Anveo is the cheapest for a DID ($0.80/month.)
     
  3. wardmundy

    wardmundy Nerd Uno

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    #3 wardmundy, Feb 9, 2019
    Last edited: Feb 10, 2019
  4. phinphan

    phinphan Member

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    Skyetel has support for sms/mms as well. The first voip number with mms working I have found. Their setup is odd for sending but very good for forwarding to another number. Vitelity seems to work fine for me with sms using the yaxim app on android. I get the text messages just fine. S.MS (vitelity supports using this) seems to work fine on desktop for me as well.
     
  5. wardmundy

    wardmundy Nerd Uno

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    Skyetel SMS update is just around the corner. :chef:
     
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  6. Twilight Sparkle

    Twilight Sparkle ♕ Princess

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    im also looking for better 911 then vitelity.net in meaning that if accidentally call 911 they charge you a $100 dollar fee is which i ever added the E911 encase of this issue.

    but i want it but looking for VOIP who dose not charge this outrageous fee
     
  7. ostridge

    ostridge Guru

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    Do they still charge if you say it is an engineer's test call while thanking them for their excellent response??
     
  8. jerrm

    jerrm Guru

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    They only charge the $85 penalty if you dial 911 and don't have 911 service enabled.

    It's a not a problem if dialing through astèrisk - just make sure 911 is appropriately routed.
     
  9. Twilight Sparkle

    Twilight Sparkle ♕ Princess

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    is that all it is.... routing error... not miss dial or kids prnaking 911
     
  10. jerrm

    jerrm Guru

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    If going through a properly configured pbx, then 911 should never get past the pbx.

    If you want to directly register an endpoint with vitelity then you could have a fee if there was a mis-dial and 911 service was not activated.

    I would assume most here are routing through their pbx.
     
  11. chris_c_

    chris_c_ Active Member

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    Shouldn't a 911 on a ipbx voip phone, get sent to an outbound route that connects the caller to the real phone number of the geographically corresponding Public Safety Answering Point (PSAP), of which there are about 6,800 in the US ? I see an E911 module here...
    Ref: https://www.verywellhealth.com/how-911-works-1298365
     
  12. jerrm

    jerrm Guru

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    Granted.

    More accurate to say "...911 should never get past the pbx if the trunk is not configured for 911 service."

    The OP's concern was over the penalty Vitelity charges if they get a 911 call and the trunk isn't configured for it: upload_2019-2-13_15-52-51.png

    I have no idea what Vitelity does with the call if 911 isn't enabled. I'm not going to pay to find out.

    I have 911 configured for all my systems, assume you would too, but it's not our decision to make for the OP.
     
    #12 jerrm, Feb 13, 2019 at 3:58 PM
    Last edited: Feb 13, 2019 at 8:42 PM
  13. krzykat

    krzykat Guru

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    FYI - I've had carriers that charge $250 for this, and found out the hard way when someone dialed 911, then a minute later - hung up and called back again ... $500 lesson learned.
     
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