QUESTION Teleyapper 4 Troubleshooting

ddorminey

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Hi,

I have a PIAF Purple server running at my employers and we have been exceedingly happy with it. We've made some customization to it that prevent us from moving to newer versions, including Teleyapper 4.

We use Teleyapper for an inclement weather notification tool. A manager calls in, records a message and selects the delivery group and everyone gets the message not to come into work since there is ice on the road, etc... This works pretty well. We have 36 records in the primary notification group. The PHP script picks them up perfectly. However, somehow, the agi randomly skips numbers and doesn't call them.

Is anyone from the team that built Teleyapper 4 around and would you have time to do some troubleshooting?

Thanks!

---Devin

PBX in a Flash PURPLE Status
lqqqqqqqqqqqqqqqqqqqqqqqqSystem Informationqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x Asterisk = ONLINE | Dahdi = ONLINE | MySQL = ONLINE x
x SSH = ONLINE | Apache = ONLINE | Iptables = ONLINE x
x Fail2ban = ONLINE | Internet = ONLINE | Ip6Tables = ONLINE x
x BlueTooth = ONLINE | Hidd = ONLINE | NTPD = ONLINE x
x SendMail = ONLINE | Samba = OFFLINE | Webmin = ONLINE x
x Ethernet0 = ONLINE | Ethernet1 = N/A | Wlan0 = N/A x
x x
x PBX in a Flash Version = 1.7.5.6 Running on *HARDWARE* x
x FreePBX Version = 2.8.1.5 x
x Running Asterisk Version = 1.8.3.3 x
x Asterisk Source Version = 1.8.3.3 x
x Dahdi Source Version = 2.4.1.2+2.4.1 x
x Libpri Source Version = 1.4.11.5 x
x IP Address = 192.168.44.242 on eth0 x
x Operating System = CentOS release 5.6 (Final) x
x Kernel Version = 2.6.18-238.9.1.el5 - 32 Bit x
x x
mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj



TeleCheck log.

January 21, 2016 - 13:51:56 *** New session ***

agi_request: checkgroup.php
agi_channel: SIP/702-00000245
agi_language: en
agi_type: SIP
agi_uniqueid: 1453402209.792
agi_version: 1.8.3.3
agi_callerid: 702
agi_calleridname: device
agi_callingpres: 0
agi_callingani2: 0
agi_callington: 0
agi_callingtns: 0
agi_dnid: 674
agi_rdnis: unknown
agi_context: yapper3
agi_extension: s
agi_priority: 1
agi_enhanced: 0.0
agi_accountcode:
agi_threadid: -1282565232
agi_arg_1: 0
agi_arg_2: g

The following application-specific variables also were passed from Asterisk:
ThisApp: /var/lib/asterisk/agi-bin/checkgroup.php
GROUP: 0


Attempting to open TeleYapper database.
TeleYapper database opened OK.
TeleYapper query executed OK with GROUP=0
write: SET VARIABLE tmp 36
Matching GROUP=0 entries=36:

... suffice it to say that it pulled the numbers up correctly. I didnt want to post them here
 

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