Hey all,
I'm looking for help with my Ring Central digital lines - inbound calls work great but outbound calls fail. I've gone through all of the settings I thought might have an effect, dug through dozens of TCP dumps and SIP traces but I just can't get the config right and Ring Central no longer supports Asterisk (although they did when we signed up).
Outbound worked fine until they made changes and started requiring Outbound Proxy. I can make desk and soft phones work fine and comparing the TCP dumps & SIP traces between those and the PIAF server I'm fairly certain it's the Outbound Proxy/Proxy Auth that's the issue.
I know there are plenty of other providers we could use but 99% of our calls are inbound Toll-Free and we're grandfathered on their unlimited plan, so I'm pretty motivated to keep them and hopefully get outbound going again.
Feel free to reply here or PM me. Thanks!
Jeff
I'm looking for help with my Ring Central digital lines - inbound calls work great but outbound calls fail. I've gone through all of the settings I thought might have an effect, dug through dozens of TCP dumps and SIP traces but I just can't get the config right and Ring Central no longer supports Asterisk (although they did when we signed up).
Outbound worked fine until they made changes and started requiring Outbound Proxy. I can make desk and soft phones work fine and comparing the TCP dumps & SIP traces between those and the PIAF server I'm fairly certain it's the Outbound Proxy/Proxy Auth that's the issue.
I know there are plenty of other providers we could use but 99% of our calls are inbound Toll-Free and we're grandfathered on their unlimited plan, so I'm pretty motivated to keep them and hopefully get outbound going again.
Feel free to reply here or PM me. Thanks!
Jeff