QUESTION Silly question - access voicemail?

[5mall5nail5]

Hey all - just setup PBX IAF 5 in a VM on my vSphere cluster - all is well. However, I have extension 101 setup with a voicemail PIN, etc. but I can't access the voicemail. It's probably something stupid simple, but I dial the extension, press *, I just go in a loop. I get emailed the voicemail, but I can't log in to delete it.

Thanks!

 

[YiannisH]

Hello @5mall5nail5

When you dial the voicemail extension (999 or 666 in most cases) you don't get the prompt to input your voicemail PIN and then press pound (#)?
After you log in then you can press 9 for additional options which will give you the option to delete messages.