Alex Hackney
Active Member
- Joined
- Jun 2, 2014
- Messages
- 212
- Reaction score
- 32
Is it possible to route calls to a did based on caller id or some other information?
I'd like to send the caller id info to an api and if it comes back possibly bad, then send that caller to a robocall ivr that just asks them to press something to continue.
If they pass that then go on to the regular app. IVR, Ring Group, Etc.
Is this possible?
I dont want to inconvenience every caller just ones we don't have a record for.
Alex
I'd like to send the caller id info to an api and if it comes back possibly bad, then send that caller to a robocall ivr that just asks them to press something to continue.
If they pass that then go on to the regular app. IVR, Ring Group, Etc.
Is this possible?
I dont want to inconvenience every caller just ones we don't have a record for.
Alex