RECOMMENDATIONS Recommend a phone to replace Mitel 5224

[imekul]

I'm looking for recommendations on phones to replace our Mitel 5224s. I would like something with 16-20+ programmable buttons for one-touch intercom or paging and BLF. Beyond that, I'm just looking for something that's inexpensive. These Mitels were very inexpensive used (maybe $20-$30 apiece), but I would be willing to pay more for something better.

I've been out of the loop for a while, so I'm not real sure what is all out there so I'm hoping to have some recommendations thrown my way. Thanks!

 

[atsak]

Inexpensive and 20 buttons might be a little tough I think. There's the Grandstream 2160 but they aren't cheap. I'm having trouble actually thinking of anything else myself - maybe someone else has a good idea.

 

[briankelly63]

Yealink is the way to go

 

[kyle95wm]

Couldn't agree more with @briankelly63

 

[islandtech]

Yealink is the way to go, but not inexpensively. $100+ dollars for the phone and around another $100 for a 20 button expansion

 

[imekul]

I'm revisiting this again. The Grandstream 2160 phones look pretty appealing. Does anybody have any positive or negative experience with them?

 

[islandtech]

Getting ready to cut a system with all GXP-2160s. With the latest GS firmware, using the Monitored Call Park BLF feature, will come real close to replicating their old key system.

 

[atsak]

I've used just one but it was absolutely no problem and the end user loves it.

 

[imekul]

Getting ready to cut a system with all GXP-2160s. With the latest GS firmware, using the Monitored Call Park BLF feature, will come real close to replicating their old key system.

That sounds really great. Is there a way to have the hold button on the GXP-2160 automatically place a call into a parking lot? One feature we've always missed from our old key system is the ability to easily place a line on a "global" hold, where anybody can see it and pick it up.

 

[islandtech]

Yes, but don't use the hold button.
Tell them to hold and then press the monitored call park blf of your choice to park the call.