Hey there- I managed to get faxing setup on my new Incredible PBX for Rasbian install. I have a Comcast business ISP and am using VoIP.ms for SIP Trunking. My initial testing faxes are unfortunately of such poor quality that I don't think I will be able to use this system as is. I'm curious what steps I can take to improve the quality?
This image shows the original PDF from my scanner:
This is the PDF that was sent from Hylafax to my eFax account. As you can see, it's almost unreadable. Please note that we receive faxes at this number that are usually much better quality so I don't believe it's on the receiving end.
Here's an incoming fax sent the opposite direction, from eFax to Hylafax. As you can see the image quality is much higher.
So the question is, is this a setting in Hylafax that's causing the degradation? Is it a problem with my ISP or VoIP.ms? What can I do to fix it? Thanks!
This image shows the original PDF from my scanner:
This is the PDF that was sent from Hylafax to my eFax account. As you can see, it's almost unreadable. Please note that we receive faxes at this number that are usually much better quality so I don't believe it's on the receiving end.
Here's an incoming fax sent the opposite direction, from eFax to Hylafax. As you can see the image quality is much higher.
So the question is, is this a setting in Hylafax that's causing the degradation? Is it a problem with my ISP or VoIP.ms? What can I do to fix it? Thanks!