SOLVED PiaF5 no system recordings/sound

[DragonHawk]

Hi guys,

Got an interesting one here. I'm in the process of spinning up PiaF5 on Amazon to evaluate as a replacement for my aging IPBX 12 install.I tried uploading my voicemail message file (in the correct format, I even re-encoded it to be sure) and all I get is dead air when trying to play it. I checked, and the default holiday message that came pre-loaded in the install doesn't play either. I have verified it's not a RTP issue as the loopback extension (*777) works no problem.

I'm running on Debian 8 with full updates. Are the install instructions missing a required package? was it a bad install? Any ideas on where to look next?

Thanks,

Greg

 

[DragonHawk]

OK, factory reset the phones I was using (figured it might have been a setting I changed in the past) and also setup the 3CX Tunnel on a local device. Seems to be working now, and I feel a lot better knowing my SIP passwords aren't going across the internets unencrypted.

 

[MiB]

OK, factory reset the phones I was using (figured it might have been a setting I changed in the past) and also setup the 3CX Tunnel on a local device. Seems to be working now, and I feel a lot better knowing my SIP passwords aren't going across the internets unencrypted.

FYI, AFAIK the 3CX tunnel doesn't provide any kind of encryption. It's not like a VPN tunnel.

Think of a 3CX tunnel as their answer to an IAX trunk. It essentially combines the communication channels onto to one port (5090) to simplify NAT traversal in the same way as an IAX trunk (4569).

 

[NickD]

FYI, AFAIK the 3CX tunnel doesn't provide any kind of encryption. It's not like a VPN tunnel.

Half-true, the Tunnel connection the 3CX Clients establish is not encrypted. If using the 3CX SBC software though, during the installation you get an option whether you want the Tunnel traffic to be encrypted. If you enable that, then it will be.

I thought I'd mention this as I am not sure what device you established a Tunnel from