NO JOY Parked Calls Get Lost

[Alex Hackney]

I'm having trouble with a 16-15 installation where I have call parking setup at 900. Lots are 901-905.

When client transfers a call to the lot, it gives the proper extension, for instance 901. But when you go to pick up the call, even from the original extension, you get a "I'm sorry there is no call on that extension" even though the caller is there and hearing hold music.

After 30 seconds, it's sent back to the original extension.

I've tried uninstalling parking and reinstalling it and I can't get it to work. Any suggestions?

 

[Alex Hackney]

So removing and resintalling allows parking to work with the default lot of 70 but if you change it, it never works again, even if you change it back to 70. Had to remove the module and reinstall for it to function.