QUESTION No Audio Issue on Remote Phone 13-13

AndyInNYC

Active Member
Joined
May 23, 2013
Messages
772
Reaction score
124
I have my 13-13 system working, except that a remote phone (Yealink T46G) isn't connecting correctly.

The phone was working fine under PBX Green, and I am using the same extension and password - so those two items aren't the issue.
The phone will show as registered, but there is no audio - either in or out. The no audio is true for extension to extension and outgoing calls.

I set sip set debug peer 5000 (the extension on)

This is what I get:


<--- SIP read from UDP:66.XX.XX.XX:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.40.29:5060;branch=z9hG4bK0989280f;rport =5060
From: "Unknown" <sip:[email protected]>;tag=as7ce55944
To: <sip:[email protected]:5060>;tag=689071486
Call-ID: [email protected]:5060
CSeq: 102 OPTIONS
User-Agent: Yealink SIP-T46G 28.83.0.50
Content-Length: 0


66.XX.XX.XX is his public IP
192.168.40.29 is the IP of the PBX in the basement
5000 is his extension
192.168.0.28 is his private IP on his network

I have PJSIP disabled. I have every NAT setting I can find set to yes. Did I miss something?

What settings should I look at and what am I looking for if I try to capture a call between extensions?

Thanks all.


Andrew
 

Members online

No members online now.

Forum statistics

Threads
25,782
Messages
167,514
Members
19,203
Latest member
frapu
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top