I've got what seems to be a no-brainer, but I've obviously messed something up.
I have a handful of DIDs that route successfully to my PIAF box from internal or external.
However, if I call one of my DIDs from an internal extension the call is routed out through Vitelity and then back in through Vitelity...in effect double billing me when in reality I would prefer the call to be free and just go direct extension to extension. What have I setup wrong?
I looked at the dial rules for the outbound route and didn't see any way to say if I dial a specific number route it to an extension not a trunk.
Any thoughts or suggestions?
-Jerame
I have a handful of DIDs that route successfully to my PIAF box from internal or external.
However, if I call one of my DIDs from an internal extension the call is routed out through Vitelity and then back in through Vitelity...in effect double billing me when in reality I would prefer the call to be free and just go direct extension to extension. What have I setup wrong?
I looked at the dial rules for the outbound route and didn't see any way to say if I dial a specific number route it to an extension not a trunk.
Any thoughts or suggestions?
-Jerame