I have FreePBX 2.9 and Mitel 5224 phones. I'm having an issue with internal intercom "barging." Let me explain...
My Mitel 5224 has four extensions registered -- 214, 314, 414, 514. I'll be in the middle of an external phone call as Ext 514, and then someone from Extension 210 will call my phone at Ext 214.
Without me intervening at all, my regular phone call with be placed on hold and it will automatically answer the new internal call.
I do have the internal auto-answer option set to "Intercom" for Extension 214, and disabling that seems to fix the problem. So I guess what I need to do is find out whether or not there's a way to have it only automatically answer IF I'm not already on another call.
Any suggestions?
My Mitel 5224 has four extensions registered -- 214, 314, 414, 514. I'll be in the middle of an external phone call as Ext 514, and then someone from Extension 210 will call my phone at Ext 214.
Without me intervening at all, my regular phone call with be placed on hold and it will automatically answer the new internal call.
I do have the internal auto-answer option set to "Intercom" for Extension 214, and disabling that seems to fix the problem. So I guess what I need to do is find out whether or not there's a way to have it only automatically answer IF I'm not already on another call.
Any suggestions?