SOLVED IncrediblePBX Softphone not registering

[Jose Casares]

I did an install of Incredible PBX/Fax 13-12.2 Running Asterisk 13.9.1, Incredible GUI 12.0.30 on a cloud at cost server using Centos 6.7, and I can't seem to register a softphone. I have tried Zoiper and Media5 both on android and IOS. I have whitelisted IP address. My outbound trunk settings are as follows:

username=XXXXXXXXXXX
type=friend
trustrpid=yes
sendrpid=yes
secret=XXXXXXXXXX
host=outbound.vitelity.net
fromuser=XXXXXXXXXX
dtmfmode=auto
disallow=all
context=from-trunk
canreinvite=no
allow=ulaw

My Inbound Settings are:

username=XXXXXXXXXX
type=friend
t38pt_udptl=no
t38pt_tcp=no
t38pt=rtp=no
secret=XXXXXXXXXXX
insecure=port,invite
host=inbound8.vitelity.net
dtmfmode=auto
disallow=all
context=from-trunk
canreinvite=no
allow=ulaw

Registering String is:

UsernameW/Vitelity[email protected]:5060/1234567890

Anyhelp would be greatly appreciated.

 

[henry]

Port 5060 (by default) is not SIP, but PJSIP...

 

[wardmundy]

Does the following command show the Vitelity trunk is registered??

asterisk -rx "sip show registry"

Is the softphone on the same subnet as the server? If so, are you attempting to register on port 5060 or 5061? Which one is configured for your extension?

 

[Jose Casares]

Does the following command show the Vitelity trunk is registered??

asterisk -rx "sip show registry"

I changed the sip trunk to pjsip and it worked. Thank you guys.
Is the softphone on the same subnet as the server? If so, are you attempting to register on port 5060 or 5061? Which one is configured for your extension?

 

[Jose Casares]

Does the following command show the Vitelity trunk is registered??

asterisk -rx "sip show registry"

Is the softphone on the same subnet as the server? If so, are you attempting to register on port 5060 or 5061? Which one is configured for your extension?

Tried changing trunk and I'm having no luck. Please advise. This time the server is not allowing the trunk to register.

 

[wardmundy]

There's a port, an FQDN, a username, and password. One or more of them is incorrect.

 

[Jose Casares]

There's a port, an FQDN, a username, and password. One or more of them is incorrect.

You were right. OH Wise One!. Thank you.