BUG IncrediblePBX 2020 sounds not found by default

jeffmac

Guru
Joined
Jan 16, 2008
Messages
230
Reaction score
9
I just installed IncrediblePBX 2020 yesterday and brought over some of my trunks/extension/etc from Incredible PBX 13-13.

When I tried to make a test call into my stealth autoattendant I got a congestion tone. Looking at the log I see it couldn't find a sound "custom/2".

I did some digging and found the var/lib/asterisk/sounds/custom folder, but it appears that since my system is installed in English(US) that it is only looking for sounds under /var/lib/asterisk/sounds/en. This is the same structure I see on 13-13, but it works there....

I copied the custom folder under the en folder and for now its working.

Jeff
 

wardmundy

Nerd Uno
Joined
Oct 12, 2007
Messages
19,168
Reaction score
5,199
Sounds like an Asterisk "improvement." If you don't copy the folder over, these links should fix it:
Code:
ln -s /var/lib/asterisk/sounds/custom /var/lib/asterisk/sounds/en/
ln -s /var/lib/asterisk/sounds/tts /var/lib/asterisk/sounds/en/
 

wardmundy

Nerd Uno
Joined
Oct 12, 2007
Messages
19,168
Reaction score
5,199
Fixed in latest release of Incredible PBX 2020 tarball.
 

Members online

No members online now.

Forum statistics

Threads
25,782
Messages
167,509
Members
19,203
Latest member
frapu
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top