Hi,
I had a client use our IVR today using their "land line" and a cell phone and they reported that the DTMF wasn't picked up properly.
We've been using Vitelity for incoming for a long time. The PBX server is a recent upgrade 15-16.
This is what the trunk settings look like. Are there any tweaks that would help here?
type=friend
dtmfmode=auto
context=from-trunk ; (this could be ext-did or from-pstn as well)
insecure=port,invite
allow=all
canreinvite=no
host=inbound28.vitelity.net
I had a client use our IVR today using their "land line" and a cell phone and they reported that the DTMF wasn't picked up properly.
We've been using Vitelity for incoming for a long time. The PBX server is a recent upgrade 15-16.
This is what the trunk settings look like. Are there any tweaks that would help here?
type=friend
dtmfmode=auto
context=from-trunk ; (this could be ext-did or from-pstn as well)
insecure=port,invite
allow=all
canreinvite=no
host=inbound28.vitelity.net