Rick Byrne
New Member
- Joined
- Jun 15, 2017
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Gentlefolk,
I want to get your thoughts on a problem I'm having.
I'm trying to set up my voip.ms account with PIAF 5 / 3CX. I'm having trouble receiving inbound calls.
Last night I was able to receive inbound calls. I'm posting screen shots of the successful and unsuccessful calls' logs
However, this morning, without having made any changes in my configuration, when I attempt to call the PBX, the call is routed to my failover cell phone. I do, however, see the call in the log.
3CX shows the trunk as being online, and VoIP.ms' portal also reports that the device is registered.
The only documentation I can find about this type: 11 message is here: https://www.3cx.com/community/threads/inbound-direct-sip-is-rejected.1785/ . However this person is attempting to receive direct sip calls, whereas I'm trying to receive calls over my SIP trunk.
I noticed that the problem cleared up if I restarted the services through dashboard > services.
Any thoughts?
I want to get your thoughts on a problem I'm having.
I'm trying to set up my voip.ms account with PIAF 5 / 3CX. I'm having trouble receiving inbound calls.
Last night I was able to receive inbound calls. I'm posting screen shots of the successful and unsuccessful calls' logs
However, this morning, without having made any changes in my configuration, when I attempt to call the PBX, the call is routed to my failover cell phone. I do, however, see the call in the log.
3CX shows the trunk as being online, and VoIP.ms' portal also reports that the device is registered.
The only documentation I can find about this type: 11 message is here: https://www.3cx.com/community/threads/inbound-direct-sip-is-rejected.1785/ . However this person is attempting to receive direct sip calls, whereas I'm trying to receive calls over my SIP trunk.
I noticed that the problem cleared up if I restarted the services through dashboard > services.
Any thoughts?