anomaly0617
Member
- Joined
- Feb 9, 2012
- Messages
- 50
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Hi all!,
I've got a PBX In A Flash Server with IncrediblePBX running. Here's the versions straight off the status screen at the console:
CentOS v7 x64
Asterisk 13.20.0
Incredible 13.0.120.10
On this particular server, I have two IAX extensions that accept faxes from the outside world on dedicated fax DIDs. Problem is, the faxes are arriving and are in the hylafax spool, but they are not being delivered on to AvantFax for the end-users to see.
If I open the log files individually at /var/spool/hylafax/log I can read through the logs and nothing looks amiss. At the bottom of each log file is the command:
bin/faxrcvd.php 'recvq/fax000000175.tif' 'ttyIAX0' '000000202' '' '12345678901' 'ABC COMPANY' '<NONE>' 's'
...and if I go to /var/spool/hylafax and run this command, it will convert the Multi-page TIF into a PDF and deposit the resulting file into Avantfax, and email out the fax to the internal parties that receive them.
This is an air-gapped PBX, so there's no direct internet connection to it unless I walk in the server room and plug in that interface. This means that I was comfortable trying a few things, like
1. running a
2. running a
So, I'm out of ideas. Anyone have some ideas on this? I know hylafax and avantfax are not supported or maintained by the IncrediblePBX staff, but I looked directly for a hylafax forum and didn't find one.
Thanks (in advance!),
Paul
I've got a PBX In A Flash Server with IncrediblePBX running. Here's the versions straight off the status screen at the console:
CentOS v7 x64
Asterisk 13.20.0
Incredible 13.0.120.10
On this particular server, I have two IAX extensions that accept faxes from the outside world on dedicated fax DIDs. Problem is, the faxes are arriving and are in the hylafax spool, but they are not being delivered on to AvantFax for the end-users to see.
If I open the log files individually at /var/spool/hylafax/log I can read through the logs and nothing looks amiss. At the bottom of each log file is the command:
bin/faxrcvd.php 'recvq/fax000000175.tif' 'ttyIAX0' '000000202' '' '12345678901' 'ABC COMPANY' '<NONE>' 's'
...and if I go to /var/spool/hylafax and run this command, it will convert the Multi-page TIF into a PDF and deposit the resulting file into Avantfax, and email out the fax to the internal parties that receive them.
This is an air-gapped PBX, so there's no direct internet connection to it unless I walk in the server room and plug in that interface. This means that I was comfortable trying a few things, like
1. running a
sudo chmod -R 777
and sudo chown -R asterisk:asterisk
on / var / www / avantfax
, since anything that has a login on the server can access these files. The end users can only get to them through an internal network and there's no gateway there to worry about. This produced no noticeable result when I sent a test fax in from another location, so I moved the permissions back to 755.2. running a
sudo chmod -R 777
on / var / spool / hylafax. This is owned by uucp:uucp, which makes me think that's the user account running hylafax, but I'd like to get confirmation of that before I dork around too much more with ownership and permissions on this production PBX. Again, the 777 produced no noticeable result when I sent a test fax, so I moved it back to 755 as well. This folder is still owned by uucp.So, I'm out of ideas. Anyone have some ideas on this? I know hylafax and avantfax are not supported or maintained by the IncrediblePBX staff, but I looked directly for a hylafax forum and didn't find one.
Thanks (in advance!),
Paul
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