TIPS How to set ringtone to be different for internal calls in Wazo

otter

Member
Joined
Nov 17, 2010
Messages
50
Reaction score
1
How do you set the ringtones in Wazo to be different for external and internal calls? We are using Mitel/Aastra phones and want calls from one extension to another, including transfers of external calls to another extension to have a different ringtone so that employees can immediately tell the call is meant for them and not an outside call ringing in.

I found this in the documentation, but it isn't completely clear to me:

http://documentation.wazo.community/en/stable/system/configuration_files.html
 

mmax36884

New Member
Joined
Feb 3, 2024
Messages
1
Reaction score
0
To set a different ringtone for internal calls in Wazo:

  1. Log in to the administration interface.
  2. Access "Call Management" and select "Group Management."
  3. Choose the group you want to configure.
  4. Look for the sound/ringtone option and modify it as desired.
  5. Save the configuration to apply the changes.
 
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top