R.I.P. HiFormance Responded

[Kimberly]

I filed two disputes with PayPal over HiFormance and they actually responded to the disputes. For a company that supposedly folded it appears that they didn't actually fold. I am thinking scam here and that it would be nice to see a class action lawsuit against these people. The website http://hiformance.com hasn't completely shut but returns a message "Check back in a few hours for upcoming announcement." Are they planning on scamming people out of their money and then open up shop again? Maybe a letter to the Attorney General's office in California.

 

[AndyInNYC]

Was their response anything other than 'yeah, we took the money and then shut down'?

Andrew

 

[geopeterwc]

I filed a claim with PayPal for my three-year $30 account that was established at the end of August 2018. I was fully reimbursed within five days of filing the claim! Though I had two other claims: one that was 185 days after setup (a one-year, $10 account), and a one-year "special" $8.99 account from mid September - both were denied.

So, in my experience I was tripped up by PayPal's time frame for filing a claim had expired, but it looks like they took the $8.99 "special" and ran away with it. In all, I'm happy with the $30 reimbursement, and I am OK with the denied "special".

The "check back in a few hours" message started appearing on December 22nd, so that's not new.

/Pete./

 

[wardmundy]

Yeah. The HiFormance clowns are being cute in their responses apparently claiming that their offering was a "virtual service." No mention of the fact that it stopped working.

 

[Kimberly]

Update; I escalated the claim and the second time HiFormance did not respond. PayPay refunded both so at least I got a bit of money back.

 

[ostridge]

virtual service

This means
virtually
(ˈvɜːtʃʊəlɪ)
adv
in effect though not in fact; practically; nearly

So nearly getting a refund then?

 

[mruge]

I finally got my money back as well after escalating to PayPal. Those knotheads actually tried to offer me half of my request. I kept fighting and eventually won.

 

[ostridge]

tried to offer me half of my request.

Thats pretty much standard practice - of course you just say no.