Kimberly
Member
- Joined
- Jul 16, 2013
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- 44
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- 13
Internet connection: 10 meg down, 1 meg up. Linksys ATA. I had an older installation of PBXIAF using Google Voice. Worked fined for a long time. Then started having issues where my outgoing voice would become garbled at times, then it would clear up. I would noticed that the line would go completely silent and then back, as if you quickly flipped a switch off then back on. My outgoing voice would then be clear. Sometimes it would not clear up without hanging up and redialing. I put up with that for a year or more. I decided to rebuild the PBX using the PBXIAF 11 with the new Asterisk. I thought maybe it was the old Google Voice connect and that the newer release of Asterisk would solve the problem. My ATA is set to use G711u codec. However, I have noticed the same outgoing voice problem connected to Simon Telephonics Voice Gateway. There would be nothing else on the network using internet bandwidth. Is this something that is on Google's End that I can do nothing about? It is a serious problem when I am on long calls and people started saying that they cannot hear me, that my voice is garbled. They are always clear. I know 1 meg is on the low end of good VoIP communications. However, my voice is clear for long periods of time then the garble for a short time to clear up (usually, sometimes it doesn't and I have to redial. ) I was on a seven hour conference call today and it happened several times with two times needing to redial.
Has anyone else had this problem with Google Voice? Any suggestions for what I can examine on my PBX and ATA?
Has anyone else had this problem with Google Voice? Any suggestions for what I can examine on my PBX and ATA?