BUG Faxes Not Delivered As PDFs

[Anthony H]

Hello,

We recently deployed IncrediblePBX 11 on 64-bit CentOS 7 and are having an odd issue. Faxes are coming in as TIFF files when they should be PDF. As far as we can tell, the configuration is good. Under the fax settings for the extension we set the Attachment Format to PDF, yet they still come as TIFF. I've verified that GhostScript is installed.

Any ideas? Before this we had IncrediblePBX 11 running under 32-bit CentOS 6 and faxes were delivered as PDFs without issue.

Thanks in advance for any help!

 

[Anthony H]

Upon digging in a bit further, it looks like installing libtiff-tools may have resolved the problem!