Dialplan for international calls - can't dial out

[Laurence]

I have the following dialplan setup for Incredible PBX calling
exten => _NXXNXXXXXX,1,Set(CALLERID(dnid)=${CALLERID(dnid)})
exten => _NXXNXXXXXX,n,Set(CALLERID(dnid)=1${CALLERID(dnid)})
exten => _NXXNXXXXXX,n,Goto(1${EXTEN},1)
exten => _1NXXNXXXXXX,1,Set(CHANNEL(accountcode)=Google Voice)
exten => _1NXXNXXXXXX,n,Dial(PJSIP/1${EXTEN:1}@gvsip,,r)


I am not sure what this all means but it seems to work calling to US numbers.
But I call international numbers e.g. 011<country code?><city code><number> which worked fine on the OBI100 and also works fine with the GV Android client (I do have enough credit)

But when I try with my phone connected to Incredible PBX a nice lady says "you call cannot be completed as dialed - please check the number and dial again" Actually where is the message coming from?

Any guidance really appreciated. Thanks

 

[rogerjbos]

You need to research asterisk dialplans, chapter 6 of this might help: http://asterisk-service.com/downloads/Asterisk- The Definitive Guide, 4th Edition.pdf

N is a number between 2 and 9 and X is any number and _ means match, so those five lines match 10 digit and 11 digits numbers. If you put a 011 in front of the number, now you have more digits and that longer number is not caught by any of those 5 lines.

I am not very experienced with dialplans, they usually take a fair amount of trial and error to get just right. You could try repeating the last two lines and replacing the _1 with _0111, but that would only work for 011 country codes.

I don't know if this is a good idea or not, but this line should match on anything starting with 0 and send it to google voice:

exten => _0.,n,Dial(PJSIP/${EXTEN}@gvsip,,r)

Make sure you have security on you PBX so no one hacks in and makes a bunch of calls at your expense. I use my google voice only for US calling, so if there is no balance on the account they can't really steal from me. Good luck.

 

[Laurence]

Thanks that worked. I don't have a risk issues because 1) I only keep about $2 on the account and 2) there is no autorenew on the account

 

[rogerjbos]

Glad to hear it worked for you. Good luck with your PBX.