Conferences

[thebdot]

I have installed everything per the instructions. However, I cannot join a conference. I have setup a conference as follows

join message: dir-info
leader wait: yes
quiet mode: yes
usercount : yes
user join/leave: yes
music on hold : yes
allow menu: yes


but when I dial the phone all it does is hangup.

I have installed ztdummy and looking at zttool it is configured properly.

This is what I see from the CLI

-- Executing [393@from-internal:1] Macro("IAX2/321-9", "user-callerid|") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("IAX2/321-9", "user-callerid: device 321") in new stack
-- Executing [s@macro-user-callerid:2] Set("IAX2/321-9", "AMPUSER=321") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("IAX2/321-9", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] GotoIf("IAX2/321-9", "1?start") in new stack
-- Goto (macro-user-callerid,s,6)
-- Executing [s@macro-user-callerid:6] NoOp("IAX2/321-9", "REALCALLERIDNUM is 321") in new stack
-- Executing [s@macro-user-callerid:7] Set("IAX2/321-9", "AMPUSER=321") in new stack
-- Executing [s@macro-user-callerid:8] Set("IAX2/321-9", "AMPUSERCIDNAME=test") in new stack
-- Executing [s@macro-user-callerid:9] GotoIf("IAX2/321-9", "0?report") in new stack
-- Executing [s@macro-user-callerid:10] Set("IAX2/321-9", "AMPUSERCID=321") in new stack
-- Executing [s@macro-user-callerid:11] Set("IAX2/321-9", "CALLERID(all)="test" <321>") in new stack
-- Executing [s@macro-user-callerid:12] Set("IAX2/321-9", "REALCALLERIDNUM=321") in new stack
-- Executing [s@macro-user-callerid:13] NoOp("IAX2/321-9", "TTL: ARG1: ") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("IAX2/321-9", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("IAX2/321-9", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("IAX2/321-9", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("IAX2/321-9", "Using CallerID "test" <321>") in new stack
-- Executing [393@from-internal:2] Set("IAX2/321-9", "MEETME_ROOMNUM=393") in new stack
-- Executing [393@from-internal:3] GotoIf("IAX2/321-9", "0?READPIN") in new stack
-- Executing [393@from-internal:4] Answer("IAX2/321-9", "") in new stack
-- Executing [393@from-internal:5] Wait("IAX2/321-9", "1") in new stack
-- Executing [393@from-internal:6] Set("IAX2/321-9", "PINCOUNT=0") in new stack
-- Executing [393@from-internal:7] Read("IAX2/321-9", "PIN|enter-conf-pin-number||||") in new stack
-- User disconnected
== Spawn extension (from-internal, 393, 7) exited non-zero on 'IAX2/321-9'
-- Executing [h@from-internal:1] Macro("IAX2/321-9", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("IAX2/321-9", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("IAX2/321-9", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("IAX2/321-9", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("IAX2/321-9", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("IAX2/321-9", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("IAX2/321-9", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'IAX2/321-9' in macro 'hangupcall'
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'IAX2/321-9'
-- Hungup 'IAX2/321-9'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1

 

[jroper]

Hi

With the options you have set, have you set both a user pin and an admin pin.

If you have, have you checked that your extension and your phone are using the same DTMF settings.

Joe

 

[thebdot]

I have.. but I don't even get that far. The phone just answers -- no audio prompt...and then hangs up

 

[Mic]

thebdot - I too have just setup a conference # and have a minor problem to sort out --- but for the VOICE prompts I believe you need to load/install the asterisk additional sounds. Search this forum someone had posted the digium link to the dl server for the .gz file ....

--Ah here was my problem ( I bet your's too & additional sound for the voice prompts) even though I had ran genzaptelconf when I first installed ...I had to run it again... check the well written dox @ http://www.pbxinaflash.net/InstallPBXInAFlash.pdf and THANKS TOM for good instructions

MIC

 

[thebdot]

That was exactly it. Not sure why I'd have to rerun zaptel again but thanks.

Regards,

Blake