I reviewed their sign up procedure on their site, but couldn't find any Sales info that would lead one to believe there might be an on-going maintenance fee. Their website is definitely either misleading, or missing a few key facts. Either way, it sux!
There terms page spells out the fee:
From: http://www.cloudatcost.com/terms.php
9.18 Customers with a onetime payment service is subject to an annual maintenance fee of $9 which will be invoiced 12 months after using our service. This does not apply to users that have a monthly paid service. This Maintenance fee will ensure proper hardware upgrades and maintenance to reduce degradation of onetime payment services.
Support Ticket #6286xxxx has been updated
Description:
Hello Xxxx,
The maintenance fee was outlined in the updated Terms of Service on March 3rd and users were informed as they logged into their panel.cloudatcost.com accounts (notification and agreement were required in order to continue). This fee is not a charge on your previously purchased services (or it would apply to every purchased package) and it is not a fee on the packages purchased as it is per account and not per service.
9.18 Customers with a onetime payment service is subject to an annual maintenance fee of $9 which will be invoiced 12 months after using our service. This does not apply to users that have a monthly paid service. This Maintenance fee will ensure proper hardware upgrades and maintenance to reduce degradation of onetime payment services.
And has always been included in the terms:
"EACH TIME THE CUSTOMER USES THIS SITE OR THE SERVICES, THE CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE"
"CloudatCost reserves the right to change fees or charges without notice to you. Your continued use of the Service after a change in fees shall constitute your acceptance of such change in fees."
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Thanks,
Mike C
Technical Support Manager
CloudAtCost Support
Did any of you guys actually believe that you could get a forever server for a one-time charge? That's like a perpetual motion machine!
OVH and Vultr (gotta love these names!) have great servers that run PBXs flawlessy for $2.50 (limit 2) and OVH ($3.49) a month.
If you don't want to spend that, well....
Did any of you guys actually believe that you could get a forever server for a one-time charge? That's like a perpetual motion machine!
OVH and Vultr (gotta love these names!) have great servers that run PBXs flawlessy for $2.50 (limit 2) and OVH ($3.49) a month.
If you don't want to spend that, well....
OVH is in Quebec, but certainly not running on a Fibernetics server.
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