Calls Dropped 5-10 minutes in

visine

New Member
Joined
Jun 12, 2018
Messages
2
Reaction score
0
Hey, I've had to rebuild my Raspberry PI Incrediblepbx. I'm now having issues with GoogleVoice calls dropping 5-10 minutes into the call.

The Call Event Log is saying Google Voice is ending the call "anonymous hung up".

Wireshark is saying IncrediblePbx is sending BYE to the ATA, but I'm sure Google is sending something over another port that I just haven't found yet in the PCAP.

Anything I can do to try to troubleshoot this? Were there any port forwarding steps I needed to make? I've tried DMZ and forwarding the RTP ports 10000-20000 with no success.

Thanks!
 

visine

New Member
Joined
Jun 12, 2018
Messages
2
Reaction score
0
I tried switching to using Anveo, and am getting the same result. Does anyone have any troubleshooting advice that I can use to try to narrow down the cause?

Around the same time I noticed this, I flashed a newer version of DDWRT firmware due to the Russia VPN hack, however I have not reverted back to a different version in case a new bug was introduced. I've also noticed I am frequently dropped from a video game since around the same time the PBX issue came up. Maybe it is the router firmware, or my ISP?
 

atsak

Guru
Joined
Sep 7, 2009
Messages
2,385
Reaction score
439
Ya, I would say the dropped call is not actually the PBX but rather the router (or the ISP).
 

Members online

No members online now.

Forum statistics

Threads
25,810
Messages
167,755
Members
19,240
Latest member
nikko
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top