Getting ZERO support on an issue with Callcentric. Surprised, as I have been dealing with them for 5 years on multiple accounts and never a problem getting support. Anyone else having an issue getting them to respond?
I have a DiD that is only used to get forwarded calls to leave a voicemail. Sometimes the customer gets the greeting, sometimes doesn't. So sometimes they can leave a message and sometimes they cant. Seems random. Started on July 15, 2019 and nothing on the account was changed(by me)...
At this point, with the lack of response, guessing I will need to move my account, then think about moving my other accounts...
anyone know if anything is going on over at Callcentric?
Thanks,
Brian
I have a DiD that is only used to get forwarded calls to leave a voicemail. Sometimes the customer gets the greeting, sometimes doesn't. So sometimes they can leave a message and sometimes they cant. Seems random. Started on July 15, 2019 and nothing on the account was changed(by me)...
At this point, with the lack of response, guessing I will need to move my account, then think about moving my other accounts...
anyone know if anything is going on over at Callcentric?
Thanks,
Brian