SOLVED CallCentric Setup for Incredible PBX

[Brianmac]

Installed current Incredible, have trunk registered with callcentric extension. Have inbound setup. when i call I get:
"the number, you have dialed is not in service, please check the number and try again".
The log is showing this:

[2019-05-13 21:41:09] VERBOSE[29105][C-00000007] pbx.c: Executing [s@from-sip-external:6] Log("SIP/66.193.176.35-00000007", "WARNING,"Rejecting unknown SIP connection from 204.11.192.172"") in new stack
[2019-05-13 21:41:09] WARNING[29105][C-00000007] Ext. s: "Rejecting unknown SIP connection from 204.11.192.172"

seems like its all different callcentric IP addresses. Its a different IP each time. I also see the call in the CDR report.

any help would be appreciated!
Brian

 

[wardmundy]

The following needs to go in sip_custom_post.conf:

[callcentric1](callcentric);
host=alpha1.callcentric.com

[callcentric2](callcentric);
host=alpha2.callcentric.com

[callcentric3](callcentric);
host=alpha3.callcentric.com

[callcentric4](callcentric);
host=alpha4.callcentric.com

[callcentric5](callcentric);
host=alpha5.callcentric.com

[callcentric6](callcentric);
host=alpha6.callcentric.com

[callcentric7](callcentric);
host=alpha7.callcentric.com

[callcentric8](callcentric);
host=alpha8.callcentric.com

[callcentric9](callcentric);
host=alpha9.callcentric.com

[callcentric10](callcentric);
host=alpha10.callcentric.com

[callcentric11](callcentric);
host=alpha11.callcentric.com

[callcentric12](callcentric);
host=alpha12.callcentric.com

[callcentric13](callcentric);
host=alpha13.callcentric.com

[callcentric14](callcentric);
host=alpha14.callcentric.com

[callcentric15](callcentric);
host=alpha15.callcentric.com

[callcentric16](callcentric);
host=alpha16.callcentric.com

[callcentric17](callcentric);
host=alpha17.callcentric.com

[callcentric18](callcentric);
host=alpha18.callcentric.com

[callcentric19](callcentric);
host=alpha19.callcentric.com

[callcentric20](callcentric);
host=alpha20.callcentric.com

And sip_general_custom.conf should look like this with your server's public IP address:

icesupport=yes
stunaddr=stun.l.google.com:19302
srvlookup=yes
externip=xxx.xxx.xxx.xxx
allowguest=yes

 

[Brianmac]

Genius, working perfectly - thanks Ward!!!!
weird, dealing with tech support that they never picked this up, even after sending these two files and others to them...
not knocking Callcentric - big fan...

Thanks again!
Brian