TIPS Basic IVR?

qtlnx

Member
Joined
Mar 9, 2016
Messages
214
Reaction score
13
One of my incoming trunk providers drops incoming call if not answered in 30 seconds. I would like PBX to pick up immediately and then play ring tones or a message like "please wait, your call is being connected" until internal ring group answers.
Is there a tutorial or implementation sample for this scenario?
 

mainenotarynet

Not really a Guru - Just a long time user
Joined
May 29, 2010
Messages
754
Reaction score
155
Create the Message -- Create announcement using this message -- the destination after playing the announcement would be your ring group.

On the Inbound route the destination would be the announcement you just created.

Hope this helps.
 

wardmundy

Nerd Uno
Joined
Oct 12, 2007
Messages
19,168
Reaction score
5,199
@qtlnx: And the voice prompt for just such a feature is included in Incredible PBX builds. It's called nv-GenericWelcome.
 

Members online

No members online now.

Forum statistics

Threads
25,781
Messages
167,507
Members
19,200
Latest member
mricot
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top