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QUESTION Auto-Attendant custom routing like FreePBX?

Discussion in 'PBX in a Flash 5' started by sirdotcom, Nov 9, 2017.

  1. sirdotcom

    sirdotcom Member

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    Hi,
    I've been tinkering with my 3cx system which is really great. I've gotten a bridge to my asterisk server going now. But the one thing I can't find is ... how to route Auto-attendant options to destinations other than extensions or voicemail. It doesn't even give an option for the FAX extension in the drop-down. Has anyone been able to get an option to route anywhere "custom"?
    Thanks,
    Steve
     
  2. sirdotcom

    sirdotcom Member

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  3. YiannisH

    YiannisH Member
    PIAF 5 Support Team

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    Hello @sirdotcom

    You can only use the Digital receptionist to route calls to the options listed there. There is not custom option. To route a call to Fax you will have to point a DID directly to the Fax extension
     

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