NO JOY Asterisk stopping mid day

mobiusnz

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May 30, 2013
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Hello,

We've been having an issue with one of our customers where asterisk restarts during the day - seemingly randomly.

They ring up saying the phone server just dropped calls. Looking at web interface I see asterisk uptime is 1 minute. Looking in /var/log/asterisk/full I see the exact time it restarted:

Code:
[2013-05-31 15:17:15] VERBOSE[16447] chan_sip.c:  == Extension Changed 879[ext-local] new state Idle for Notify User 857
[2013-05-31 15:17:20] VERBOSE[18259] config.c:  == Parsing '/etc/asterisk/asterisk.conf': [2013-05-31 15:17:20] VERBOSE[18259] config.c:  == Found

But no reason given why - one second it is notifying other users of call status, the next it is re-reading configs

The only thing I can find in /var/log/messages around that time is:

Code:
May  3 15:17:20 phones asterisk[9898]: rc_avpair_new: unknown attribute 1490026597

Not sure if it is relevant.

Can't see anything else that might cause this. Any ideas on where else to look for clues, or what might cause this?

Here is the output of `status`

Code:
PBX in a Flash PURPLE Status Program
 ──────────────────────────────────────────────────────────────────────────────
   ┌───────────────────SYSTEM INFORMATION *VERIFIED*─────────────────────┐
   │  Asterisk   = ONLINE  | Dahdi     = ONLINE  | MySQL     = ONLINE    │  
   │  SSH        = ONLINE  | Apache    = ONLINE  | Iptables  = ONLINE    │  
   │  Fail2ban   = ONLINE  | Internet  = ONLINE  | Ip6Tables = ONLINE    │  
   │  Disk Free  = ADEQUATE| Mem Free  = ADEQUATE| NTPD      = ONLINE    │  
   │  SendMail   = ONLINE  | Samba     = OFFLINE | Webmin    = ONLINE    │  
   │  Ethernet0  = ONLINE  | Ethernet1 = N/A     | Wlan0     = N/A       │  
   │                                                                     │  
   │  PIAF Installed Version   = 2.0.6.2 under *HARDWARE*                │  
   │  FreePBX Version          = 2.9.0.12                                │  
   │  Running Asterisk Version = 1.8.21.0                                │  
   │  Asterisk Source Version  = 1.8.21.0                                │  
   │  Dahdi Source Version     = 2.6.2                                   │  
   │  Libpri Source Version    = 1.4.12                                  │  
   │  IP Address               = 10.150.169.221 on eth0                  │  
   │  Operating System         = CentOS release 6.2 (Final)              │  
   │  Kernel Version           = 2.6.32-220.13.1.el6.i686 - 32 Bit       │  
   │                                                                     │  
   └─────────────────────────────────────────────────────────────────────┘

Cheers, Al
 

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