TIPS Assign outbound route to extension

shorecom

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Oct 7, 2015
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Ive been on Green since it came out. Finally making the upgrade and migrating my systems to Incred15.

Cant seem to find where to assign extension to outbound route. I have routes setup for diff area codes, 231/616. If your in the 231 your extension is assigned that route. Cant seem to find that same option here. Do i not need this anymore? Ive always set my routes to add the 1 and 1231 to the number when dialed and this doesnt work for extensions in the 616 area code. What little thing am I missing here. Staring at the screen for the last hour trying to figure it out because I didnt want to raise the white flag...
 

kyle95wm

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Apr 16, 2016
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If you need to dedicate a certain route to an extension, put the extension's number in the callerid field next to your pattern matches.
 

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