KNERD
Well-Known Member
- Joined
- Mar 9, 2014
- Messages
- 1,677
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What is going on with these people?
If you don't know, it is described as "the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses"
Looking it over, it seems promising.
Using their 'documentation,' I tried for a while to get it installed. I realized after numerous tried, the documentation was incorrect, and incomplete.
So I went to their mailing list, and wow what a surprise I got; getting attacked by the FreeSide people. Saying it's my own fault, "Open Source does not mean free!," suggesting I should pay $5500 for them install it.
I was able to find one person on their mailing list who was kind of enough to try to help me get it installed. I guess this person installed it long ago on an older version, and did not realize the newer version has issues. After realizing this, he just disappeared on me.
I really mean the software does look promising, but I have not seen such attitude towards others for wanting to use their software.
Anyone used this, or gotten it installed? Know of anything similar?
If you don't know, it is described as "the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses"
Looking it over, it seems promising.
Using their 'documentation,' I tried for a while to get it installed. I realized after numerous tried, the documentation was incorrect, and incomplete.
So I went to their mailing list, and wow what a surprise I got; getting attacked by the FreeSide people. Saying it's my own fault, "Open Source does not mean free!," suggesting I should pay $5500 for them install it.
I was able to find one person on their mailing list who was kind of enough to try to help me get it installed. I guess this person installed it long ago on an older version, and did not realize the newer version has issues. After realizing this, he just disappeared on me.
I really mean the software does look promising, but I have not seen such attitude towards others for wanting to use their software.
Anyone used this, or gotten it installed? Know of anything similar?
Last edited:
Phone System 