Someone just asked me about this today.
Is there a way (or does it exist) a feature that allows a customer that is on hold in the queue to type in their number, and they will get a call back automatically when it is their turn?
Thanks
Is there a way (or does it exist) a feature that allows a customer that is on hold in the queue to type in their number, and they will get a call back automatically when it is their turn?
Thanks