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The only other thing I can think off is that you did not copy the original files to the new location - you just created a link to the old. A log shot - it is unlikely you would have missed that.

Guessing here but it looks like the the system that records the call details has stored the absolute path to the recording in the MySQL database. What you need to do is actually update the MySQL records manually and replace the old path with the new.

If I change my catch-all to go to my ring group then it works. . . . I could not see anything wrong with the incoming route so I went to look at the MySQL 'incoming' table and spotted the issue immediately. I had filled the CID number field with the trunks phone number :( Removing it fixed the...

I have a new trunk for which my system does not recognise the incoming DID as specified in the inbound route. PIAF Installed Version = 2.0.6.3 under *VIRTUALBOX* FreePBX Version = 2.11.0.38 Running Asterisk Version = 1.8.18.0...

The user dials a number in a recognisable pattern, and the outbound route builds the dial pattern with a '00' prefix as required by the primary trunk. The drop-through trunk needs the number formatted without the '00'. I did occasionally wonder what the purpose of the rules were on the trunk...

I think the answer is buried in there somewhere, though the facts do not match what you originally stated - that still needs clarification. You said your inbound route is routed to your phone (#777). Is it only to that phone or also to #702? If it is not routed to #702 then your cell...

Could it be a phone issue - that is not set up properly? I have an issue that is not the same but may have some relevance. With me it is not that it does not go out but rather it is erratic. I have tried everything (including inband) but nothing helps. I am either missing digits or get...

What happens if you call your extension internally and you do not answer it?

How are you routing it to your phone? If you are using a ring group and have specified Ring Strategy = Hunt they it could cause what you are experiencing.

I have two trunks where I want to use one as a backup to the other but they have different dialling routes. One must always have a '00' prefix followed by the country code while the other starts with just the country code. Is there a way to implement this?

PIAF Installed Version = 2.0.6.3 under *VIRTUALBOX* FreePBX Version = 2.11.0.38 Running Asterisk Version = 1.8.18.0 Asterisk Source Version = 1.8.18.0 Dahdi Source Version =...

I do not know which version was going to have this change so others will have to answer that. I too would love to be able to let users do their own thing.

I believe that this is an original design issue in that the ARI has been implemented as part of the regular security and therefore needs an Admin login before the appropriate pages can be accessed. So that whole are is really useless for the end user. It has been mentioned here before and I...

How can you get it "set right" if you can't listen to it and then change it? Rather painful to have to keep uploading again and again till it is right. I did find a post that suggested using sox -v .5 fromfile.wav tofile.wav where .5 means 50% but I have yet to try it.

Found the answer - not a very intuitively designed GUI. The volume setting is only relevant at file upload time. It cannot be changed later

MoH Module version 2.11.0.3 There is no save button when I try to change the volume from 100% to 50%. Whatever I try just reverts to 100%. Any way of doing this?

I used the recovery page and download the 57i.st file. After a while the page sent a 'connection has been reset' message but the phone restarted normally. So you were right - it did recover. Thanks again.

A phone has just come up with this error when restarting: APPLICATION NOT FOUND To restore, go to recovery web page Recovery web page at 192.168.0.142 Going to that address gives me an AASTRA IP PHONE RECOVERY page asking for a filename, etc. It sounds like the firmware has been...

You make it sound so simple! :) The Asterisk dialplan is something I have never got my teeth into. Sigh... Thanks as always for your help. At least I know it can be done, which is also a great help.

This project has moved on and the Dynamic Routing solution is no longer adequate. Originally a MySQL lookup was sufficient but this is no longer the case. The validation process now involves encryption of the database and the only route to validating the data being entered is by submitting the...