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  1. shane

    QUESTION AvantFAX & Active Directory Authentication

    The error you are getting is coming from Hylafax not Avantfax. You need to look the /var/spool/hylafax/etc/hosts.hfaxd file and make sure that localhost and 127.0.0.1 are the first two entries.
  2. shane

    TUTORIAL Install Incredible Fax 11

    Thank you for the write up, it was exactly the fix we needed for the no mediabox error! :clap: Shane
  3. shane

    TRY THIS Aastra Scripts for 1.8+

    For anyone else who may want to use the RPM, be sure to check /etc/asterisk/manager_custom.conf to make sure the aastra user has been added. I had to add it after installing the RPM. If it not there this is what should be included: [aastra-xml] secret = this needs to match what is in...
  4. shane

    TRY THIS Aastra Scripts for 1.8+

    Thanks for the quick response!
  5. shane

    TRY THIS Aastra Scripts for 1.8+

    Stewart, The link to the file is dead. Could you provide some insight on how you fixed the "Cannot Display" issue? Thanks!
  6. shane

    QUESTION Hylafax/Avantfax Permissions

    I am having a problem deleting faxes from the send queue using Avantfax or the Webmin module for Hylafax. It appears to be a permissions issue. Could anyone tell me what the permissions should be for the sendq folder and the faxes in the sendq folder?
  7. shane

    Transfer out of Voicemail

    Thanks for the article, I had used that to configure Follow Me for our cell phones.
  8. shane

    Transfer out of Voicemail

    The reason it was not working was caused by trying to test it on my extension while calling from my extension. Since I did not have "busy" checked in the VmX "use when" options, the VmX feature was not activating. Works perfect with unavailable, though. :)
  9. shane

    Transfer out of Voicemail

    Why would callers have to much access? They can currently dial any extension they want from the main IVR, doesn't mean it will go anywhere but they can try. How would an extension transfer from voice mail differ from an extension transfer from an IVR? I suppose I could return the caller to the...
  10. shane

    Transfer out of Voicemail

    We are also using it for Follow Me to cell phones and it does not work if I place our queue number into the field for "Press 2" :(
  11. shane

    Transfer out of Voicemail

    Thank You!
  12. shane

    Transfer out of Voicemail

    I am trying to determine if a user can transfer out of a voice mail prompt to an extension other than the Operator. For example, a caller dials extension 100 and gets the voice mail for extension 100 but instead of leaving a message for extnesion 100 they would like to transfer to extension...
  13. shane

    ring 2 cell phones?

    What are you using to ring the extensions and phones, a call group?
  14. shane

    DND turning on by itself????

    Yes there are 3 codes and all are disabled.
  15. shane

    DND turning on by itself????

    Server-side.
  16. shane

    DND turning on by itself????

    Running PIAF Purple 1.7.5.6, * 1.8.5 and FreePBX 2.8.1.4. Phones are Aastra 57i's We are having a problem with DND being activated on extensions and it appears to be happening on its own. Is there something I can search for in the logs to see what may be activating the DND? I have disabled the...
  17. shane

    Dialplan drop plus on incoming caller id

    Thank you for giving me a hand figuring this out. Sorry that you felt frustrated. My routes and trunks have been configured properly all along. When I changed the trunk context to from-pstn-e164-us, the problem I was having was being caused by the code I had placed in the ext-did-custom...
  18. shane

    Dialplan drop plus on incoming caller id

    Thanks for all the advice, I truly appreciate it. If I were to guess, I would say that includes work in a similar manner to a php include, where the code all gets merged into one routine. That is why I am thinking that I do not want to use the goto function to send the context back to...
  19. shane

    Dialplan drop plus on incoming caller id

    Thanks for the response. I have tried the built in context but I get a busy signal for incoming calls, I am assuming that this is happening because it is using the from-pstn context which I am not using. This is the case even after changing my trunks context to from-pstn-e164-us. I commented...
  20. shane

    Dialplan drop plus on incoming caller id

    I am trying to remove the + that is added to the incoming callerid. So far I have succeeded in removing the + by adding this to the ext-did-custom context but the current code removes the first character no matter what it is. This happens because I am not sure how to make the GotoIf function...
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