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  1. Todd Freeman

    R.I.P. Vultr Marketplace Incredible PBX 2021 Installer

    Thank you for this information. I tried installing this just last night and I was prompted for a login that I had not setup. The root password they provided also did not work. Their support person did not make me aware of any issue, so I am very thankful you posted this.
  2. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    Since Neorouter has been mentioned before, I think I'll start looking into that next. The user is currently getting around this issue by using Skype, which works for him, but can get expensive. He'll need his outgoing calls to be coming from a number within North America for at least another...
  3. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    If by "extension" you mean "line", then I don't think I can with my current setup. There's no option to configure a line with IAX. Here are some screenshots... There are only two options for adding new lines with the current config, SIP and CUSTOM: If I tried to add a CUSTOM line, it feels...
  4. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    Thank you for the reply! I have not tried IAX, but I'm intrigued. I don't see anything within my Wazo setup that would allow me to configure a Line with IAX. There does appear to be settings for "IAX Protocol" under "General Settings" and "Trunk Management", but I can't see anything within the...
  5. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    Quick update... We're able to register the softphone and place calls, but still no audio. He did end up getting his own DSL line, but the new modem they gave him might be harder to get into. I will try the VPN next. He's actually already connected to one to access the local resources at the...
  6. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    Apologies for the delayed response... We did have registration at one point, but he's been relying on Skype for the time being. He was approved for his own line, so I am hoping the tech there can setup his modem in bridge mode to remove it from the equation. Regarding VPN He's currently...
  7. Todd Freeman

    TIPS Adding user based in the Philippines, no audio (PLDT/Anveo Direct/Wazo/XiVO)

    Is there any location specific settings I should be aware of when setting someone up who is located in another country? I have a user who needed to return home for an extended duration. We set him up with a new laptop, and tested a softphone on the laptop before he left. He lives in a...
  8. Todd Freeman

    SOLVED IncredibleFax and Wazo/XiVO

    @yajrendrag Thank you for that info! I wondered why I wasn't finding a thorough tutorial..
  9. Todd Freeman

    SOLVED IncredibleFax and Wazo/XiVO

    I have version 17.17 of Wazo running on Debian 8, hosted at Vultr. Voice works, but I haven't dug into the IVR stuff yet. Faxing is more of pressing issue at this point. I had planned on following the guide for the PI, but now I'm a little uncertain if that is the best route to go. In my mind...
  10. Todd Freeman

    TIPS Vultr / Digital Ocean / Wazo Tutorials -- No longer working

    @wardmundy I have not, but I will try that next. Thank you for the recommendation! Before I give up on Wazo17.17, is there some setting I need to adjust to allow SIP registrations when the PBX and the Devices aren't located on the same LAN? My other thought was that maybe I need to make an...
  11. Todd Freeman

    TIPS Vultr / Digital Ocean / Wazo Tutorials -- No longer working

    Regarding the Tutorials on NerdVittles Selecting a Debian 9 instance failed to install a working VM, no matter what I tried. The IPBX script (~IncrediblePBX15.sh) would not install the latest version (17.17 instead of 18.03), and the version it tried to install would not setup properly on Deb9...
  12. Todd Freeman

    QUESTION Wazo Softphone Can't register

    I am in exactly the same boat. Did you ever find a resolution to this problem? I've tried multiple ports (5060, 5010), but nothing seems to work. I could make calls on my local install of Wazo, but not receive them. I finally got a Debian8 instance running with Wazo 17.17. I could not get an...
  13. Todd Freeman

    PIONEERS The New Kid: Introducing VitalPBX

    Does anyone know if VitalPBX is compatible with Anveo Direct?
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