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Administrator Manual

administrator manual piaf5

  1. pbxinaflash
    PIAF 5 Administration Manual

    Section 1 – Introduction & Installation
    1. Introduction, Licensing & Support
    2. Installing 3CX on Windows
    3. Installing 3CX on Debian Linux
    4. Installing 3CX in the Cloud (Google)
    5. First Time Configuration
    6. Firewall & Router Configuration

    Section 2 – Extension / Endpoint management
    7. Logging into the 3CX Web Client.
    8. Installing the 3CX softphone client for Windows, Android, iOS and Mac.
    9. Hot Desking
    10. Configuring IP Phones using provisioning
    11. Managing your phones
    12. Extension Management
    13. Extension Groups

    Section 3 – Trunk Management
    13. SIP Trunks / VoIP Providers / VoIP Gateways
    14. Inbound Rules – Routing incoming calls
    15. Outbound rules – Routing outgoing calls
    16. Connecting 3CX Phone Systems (Bridges)

    Section 4 – System Management
    17. Managing your phone system
    18. Backup, Restore & Failover
    19. Call Logs & Reporting

    Section 5 – PBX Services
    20. Configuring the Digital Receptionist / Auto Attendant
    21. Configuring Ring Groups / Paging / Intercom
    22. Call Queues
    23. Configuring the Fax Server
    24. The Phone Book / Directory service

    Section 6 – Call Flow Designer
    25. Introduction
    26. Getting Started – Creating a simple callflow
    27. The Call Flow Designer Workspace
    28. Components – Your building Blocks
    29. Conditions and Variables
    30. Prompts and Expressions
    31. Testing and Debugging your Call Flow
    32. Examples of Using CFD

    Section 7 – Hotel PBX Features
    33. What is the 3CX Hotel Module
    34. Configuring the Billing Interface
    35. Hotel Software / PMS Integration
    36. 3CX PMS Protocol Specification
    37. Set Room Status
    38. Configuring Wake Up Calls