NO JOY Increpivle PBX - no fax?

[bofh42]

Hello,

I have a fresh Installation of IncrediblePBX on a Raspberry Pi3+...
Asterisk 13.22
FreePBX 13.0
IncrediblePBX 13-13.7

This is not my first installation, but this time I can't get fax (Avantfax + HylaFax as supplied by the scrpt incrediblefax13-raspi.sh

First: the script tells me to accept all default except the area code ... but: it never asks for the are code?

Second: the supplied Webmin Module loads into webmin, and it displays all 4 IAX modems (as idle), but whatever I try to configure, after submitting the changes in the webmin module, it just shows an empty scree, and nothing gets written into the config files.

OK, not a big deal, it's easy enough to edit /etc/hylafax/config.IAX0 etc and restart hylafax.

But there must be something wrong more deeply

sending a fax ALWAYS end with "no local dialtone".

In the ASsterisk consile (verbose = 9), nothing shows up. Not a single character. "iax2 debug on" spits out many lines from my connected IAX softphones, but again not a single line about the fax try.
I can't find any traces in any of the log files in /var/log/asterisk or /var/log/hylafax ....

Incoming faxes do not work either: I do see the incoming call in the asterisk console, but....

== Redirecting 'SIP/PersonalVoIP-1-chan_sip-00000008' to fax extension due to CNG detection
== Spawn extension (from-trunk, fax, 1) exited non-zero on 'SIP/PersonalVoIP-1-chan_sip-00000008'
-- Executing [fax@from-trunk:1] NoOp("SIP/PersonalVoIP-1-chan_sip-00000008", "Fax detected!") in new stack
-- Executing [fax@from-trunk:2] Goto("SIP/PersonalVoIP-1-chan_sip-00000008", "custom-fax-iaxmodem,s,1") in new stack
-- Goto (custom-fax-iaxmodem,s,1)
-- Executing [s@custom-fax-iaxmodem:1] Answer("SIP/PersonalVoIP-1-chan_sip-00000008", "") in new stack
-- Executing [s@custom-fax-iaxmodem:2] Wait("SIP/PersonalVoIP-1-chan_sip-00000008", "1") in new stack
-- Executing [s@custom-fax-iaxmodem:3] SendDTMF("SIP/PersonalVoIP-1-chan_sip-00000008", "1") in new stack
-- Executing [s@custom-fax-iaxmodem:4] Dial("SIP/PersonalVoIP-1-chan_sip-00000008", "IAX2/iax-fax0/s") in new stack
[2019-01-08 13:42:49] WARNING[25586][C-00000020]: app_dial.c:2527 dial_exec_full: Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@custom-fax-iaxmodem:5] Dial("SIP/PersonalVoIP-1-chan_sip-00000008", "IAX2/iax-fax1/s") in new stack
[2019-01-08 13:42:49] WARNING[25586][C-00000020]: app_dial.c:2527 dial_exec_full: Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@custom-fax-iaxmodem:6] Dial("SIP/PersonalVoIP-1-chan_sip-00000008", "IAX2/iax-fax2/s") in new stack
[2019-01-08 13:42:49] WARNING[25586][C-00000020]: app_dial.c:2527 dial_exec_full: Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@custom-fax-iaxmodem:7] Dial("SIP/PersonalVoIP-1-chan_sip-00000008", "IAX2/iax-fax3/s") in new stack
[2019-01-08 13:42:49] WARNING[25586][C-00000020]: app_dial.c:2527 dial_exec_full: Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@custom-fax-iaxmodem:8] Busy("SIP/PersonalVoIP-1-chan_sip-00000008", "") in new stack
== Spawn extension (custom-fax-iaxmodem, s, 8) exited non-zero on 'SIP/PersonalVoIP-1-chan_sip-00000008'
[2019-01-08 13:45:43] WARNING[17229]: res_musiconhold.c:774 monmp3thread: poll() failed: Interrupted system call

So, the key error message seems to be:
Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)


OK, what have I done wrong?

or, better: what do I have to do to get it going again?

Regards

Chris

 

[bofh42]

Still nothing works

sending out a fax always gives: no local dialtone
requirecalltoken=no is set, so that does not seem to be the problem

iax2 debug shows:

Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: NEW
Timestamp: 00003ms SCall: 14158 DCall: 00000 127.0.0.1:35266
VERSION : 2
CALLING NUMBER : +00000000000
CALLING NAME : Incredible PBX
FORMAT : 4
CAPABILITY : 76
USERNAME : iax-fax0
CALLED NUMBER : 0321211387xx
DNID : 032121138755

Tx-Frame Retry[-01] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 11566 DCall: 14158 127.0.0.1:35266
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: AUTHREQ
Timestamp: 00012ms SCall: 11566 DCall: 14158 127.0.0.1:35266
AUTHMETHODS : 3
CHALLENGE : xxxx
USERNAME : iax-fax0

Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: AUTHREP
Timestamp: 00002ms SCall: 14158 DCall: 11566 127.0.0.1:35266
MD5 RESULT : 6d632ebe57b7784f73cb6f9f2788be83

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 00002ms SCall: 11566 DCall: 14158 127.0.0.1:35266
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REJECT
Timestamp: 01013ms SCall: 11566 DCall: 14158 127.0.0.1:35266
CAUSE : No authority found
CAUSE CODE : 50

Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 01013ms SCall: 14158 DCall: 11566 127.0.0.1:35266

and then: no local dialtone



Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00003ms SCall: 22188 DCall: 00000 127.0.0.1:4570
USERNAME : iax-fax0
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 16333 DCall: 22188 127.0.0.1:4570
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: REGAUTH
Timestamp: 00008ms SCall: 16333 DCall: 22188 127.0.0.1:4570
AUTHMETHODS : 3
CHALLENGE : yyyyyyy
USERNAME : iax-fax0

Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: REGREQ
Timestamp: 00001ms SCall: 22188 DCall: 16333 127.0.0.1:4570
USERNAME : iax-fax0
MD5 RESULT : 1c3a8ad3b6530fdf6fa399edabbb3b0f
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 00001ms SCall: 16333 DCall: 22188 127.0.0.1:4570
Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00003ms SCall: 22188 DCall: 00000 127.0.0.1:4571
USERNAME : iax-fax1
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 13774 DCall: 22188 127.0.0.1:4571
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: REGAUTH
Timestamp: 00007ms SCall: 13774 DCall: 22188 127.0.0.1:4571
AUTHMETHODS : 3
CHALLENGE : yyyyyyy
USERNAME : iax-fax1

Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: REGREQ
Timestamp: 00002ms SCall: 22188 DCall: 13774 127.0.0.1:4571
USERNAME : iax-fax1
MD5 RESULT : 82143c88058c3e8ec4d302bddfd125e0
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 00002ms SCall: 13774 DCall: 22188 127.0.0.1:4571
Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00003ms SCall: 22188 DCall: 00000 127.0.0.1:4573
USERNAME : iax-fax3
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 16119 DCall: 22188 127.0.0.1:4573
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: REGAUTH
Timestamp: 00018ms SCall: 16119 DCall: 22188 127.0.0.1:4573
AUTHMETHODS : 3
CHALLENGE : yyyyyy
USERNAME : iax-fax3

Rx-Frame Retry[ No] -- OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00003ms SCall: 22189 DCall: 00000 127.0.0.1:4572
USERNAME : iax-fax2
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 06841 DCall: 22189 127.0.0.1:4572
Tx-Frame Retry[000] -- OSeqno: 000 ISeqno: 001 Type: IAX Subclass: REGAUTH
Timestamp: 00020ms SCall: 06841 DCall: 22189 127.0.0.1:4572
AUTHMETHODS : 3
CHALLENGE : yyyyyyy
USERNAME : iax-fax2

Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: REGREQ
Timestamp: 00002ms SCall: 22188 DCall: 16119 127.0.0.1:4573
USERNAME : iax-fax3
MD5 RESULT : bc583c537984626195b0c130115fa774
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 00002ms SCall: 16119 DCall: 22188 127.0.0.1:4573
Rx-Frame Retry[ No] -- OSeqno: 001 ISeqno: 001 Type: IAX Subclass: REGREQ
Timestamp: 00003ms SCall: 22189 DCall: 06841 127.0.0.1:4572
USERNAME : iax-fax2
MD5 RESULT : f4792dfcc23f5029cf864bd4b815d2b9
REFRESH : 300

Tx-Frame Retry[-01] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 00003ms SCall: 06841 DCall: 22189 127.0.0.1:4572
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REGREJ
Timestamp: 01009ms SCall: 16333 DCall: 22188 127.0.0.1:4570
CAUSE : Registration Refused
CAUSE CODE : 29

Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 01009ms SCall: 22188 DCall: 16333 127.0.0.1:4570
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REGREJ
Timestamp: 01008ms SCall: 13774 DCall: 22188 127.0.0.1:4571
CAUSE : Registration Refused
CAUSE CODE : 29

Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 01008ms SCall: 22188 DCall: 13774 127.0.0.1:4571
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REGREJ
Timestamp: 01022ms SCall: 16119 DCall: 22188 127.0.0.1:4573
CAUSE : Registration Refused
CAUSE CODE : 29

Rx-Frame Retry[ No] -- OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK
Timestamp: 01022ms SCall: 22188 DCall: 16119 127.0.0.1:4573
Tx-Frame Retry[000] -- OSeqno: 001 ISeqno: 002 Type: IAX Subclass: REGREJ
Timestamp: 01025ms SCall: 06841 DCall: 22189 127.0.0.1:4572
CAUSE : Registration Refused
CAUSE CODE : 29



I guess "Registration Refused" is not what it should be?

But well, I have installed it using the incrediblefax-script - which is supposed to set all this automatically.

Looks like it didn't.

How can I fix that??

 

[bofh42]

Well, .....

It looks like I've found one error:

the passwords in /etc/iaxmodem/iaxmodem-cfg.ttyIAX[0-3] did NOT match those in /etc/asterisk/iax_custom.conf for [iax-fax1] etc ...

As I have not installed anthing manually, but just used /root/incrediblefax13-raspi.sh to install ecerything on a completely fresh Raspi 3+ / IncrediblePBX box ...
...
I guess, there is some error in that setup script.

HTH

 

[sortons]

Well, it doesn't seem that there is much interest in the fax part anymore these days. I tried to configure it on two different systems and on both I get a "busy signal detected" - no joy here either.

I posted the issue to this forum a while ago and although there 77 views, no reply - good luck!

 

[Eliad]

i am using Avanfax on local install Centos 6.9.
something went wrong with your install. you have to provide the info asked when running the installation including an email otherwise the installer fails. Ward said do not do any changes through Webmin. i think you he knows why .