I recently installed PIAF5 with 3CX after having used Asterisk based PIAF in the past. Overall, I've been impressed with the ease of use and how 3CX does most of the things my users expect out of the box. However, there is one notable exception and that is how 3CX handles presence as an entirely separate function to BLF. We have Yealink phones (t46) with sidecar/extension on reception phone. My receptionist would really like to be able to see presence by looking at the sidecar. But BLF shows only when the extension is in use--not when it's DND or when presence is set to Away, etc...
Asterisk did what end users expect by using SIP "hints" for tracking presence and allowing subscriptions to the hints.
I'm looking for creative ideas for achieving this functionality on 3CX.
Asterisk did what end users expect by using SIP "hints" for tracking presence and allowing subscriptions to the hints.
I'm looking for creative ideas for achieving this functionality on 3CX.