James Wallace
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- Joined
- Jul 31, 2016
- Messages
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Hi everyone,
I'm having a real hard time with IncrediblePBX 13 at a client: If their Internet goes down at all, I lose all ability to register with VOIP.ms until I reboot the PBX.
I've swapped the firewall out for a Sopos XG unit (it was MikroTik before), I've tried to switch to TCP (put tcpenable=yes in the SIP settings, this does not seem to have actually switched it over though, as the Firewall is still reporting UDP traffic). I've adjusted timeouts, I've switched VOIP.ms servers.
I'm at a loss now, I have no idea why this is happening, but it's causing big problems for the client (obviously!)
I'm running IncrediblePBX 13 in VMWare from the IncredibleISO Ubuntu installer. Internet is ADSL with a static IP.
Here are my Trunk settings:
username=VOIPMSUSERNAME
secret=VOIPMSPASSWORD
type=peer
trustrpid=yes
sendrpid=yes
qualify=yes
nat=yes
insecure=invite
host=toronto7.voip.ms
disallow=all
context=from-trunk
canreinvite=nonat
allow=ulaw
; allow=g729 ; uncomment if you purchased g.729 from Digium
Registration String: VOIPMSUSERNAME:[email protected]:5060\
Here is a sample of the log from yesterday when they lost connection (18:34-18:25)
Can anyone help??
I'm having a real hard time with IncrediblePBX 13 at a client: If their Internet goes down at all, I lose all ability to register with VOIP.ms until I reboot the PBX.
I've swapped the firewall out for a Sopos XG unit (it was MikroTik before), I've tried to switch to TCP (put tcpenable=yes in the SIP settings, this does not seem to have actually switched it over though, as the Firewall is still reporting UDP traffic). I've adjusted timeouts, I've switched VOIP.ms servers.
I'm at a loss now, I have no idea why this is happening, but it's causing big problems for the client (obviously!)
I'm running IncrediblePBX 13 in VMWare from the IncredibleISO Ubuntu installer. Internet is ADSL with a static IP.
Here are my Trunk settings:
username=VOIPMSUSERNAME
secret=VOIPMSPASSWORD
type=peer
trustrpid=yes
sendrpid=yes
qualify=yes
nat=yes
insecure=invite
host=toronto7.voip.ms
disallow=all
context=from-trunk
canreinvite=nonat
allow=ulaw
; allow=g729 ; uncomment if you purchased g.729 from Digium
Registration String: VOIPMSUSERNAME:[email protected]:5060\
Here is a sample of the log from yesterday when they lost connection (18:34-18:25)
Code:
[2018-06-17 17:39:01] VERBOSE[129705] asterisk.c: Remote UNIX connection disconnected
[2018-06-17 17:39:01] VERBOSE[2255] asterisk.c: Remote UNIX connection
[2018-06-17 17:39:01] VERBOSE[129707] asterisk.c: Remote UNIX connection disconnected
[2018-06-17 18:24:24] ERROR[2459] netsock2.c: getaddrinfo("toronto8.voip.ms", "(null)", ...): Temporary failure in name resolution
[2018-06-17 18:24:24] WARNING[2459] acl.c: Unable to lookup 'toronto8.voip.ms'
[2018-06-17 18:24:24] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #2)
[2018-06-17 18:24:24] WARNING[2459] chan_sip.c: Retransmission timeout reached on transmission 59b4564674ed09866b0968a30db7cce0@[::1] for seqno 5083 (Critical Request) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 50038ms with no response
[2018-06-17 18:24:28] NOTICE[2459] chan_sip.c: Peer 'voipms' is now UNREACHABLE! Last qualify: 8
[2018-06-17 18:24:44] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #3)
[2018-06-17 18:26:49] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #2)
[2018-06-17 18:27:09] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #3)
[2018-06-17 18:27:29] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #4)
[2018-06-17 18:27:49] NOTICE[2459] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #5)
Can anyone help??