Ward MundyClient
Just tried again. They say a picture is worth a thousand words so here's a video comparing this WootHosting VPS against one of our HiFormance VPS's that costs $13/year. You can judge the difference for yourself...
Tuesday, December 19th, 2017 (06:56)
Chen TsaoStaff
Hello,
There was abuser on host node. We take appropriate action against it and suspended those servers. We are still monitoring the host node.
The server load is normal. Please check the performance.
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
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Tuesday, December 19th, 2017 (04:25)
Ward MundyClient
Just tested our status script again. As I said, this script typically runs on hosted platforms in under one second. On your server moments ago, it took over 30 seconds to display the results. Sorry, but that not "working fine" in my book.
Tuesday, December 19th, 2017 (03:59)
Chen TsaoStaff
Hello,
The server is stable and working fine. Do you have any issue still with?
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
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Monday, December 18th, 2017 (10:12)
Ward MundyClient
We're back up to over a minute to load a script that typically runs on other virtual platforms in under one second. Can your other customers really be this bad? Sounds more like a server capacity issue to us??
Sunday, December 17th, 2017 (08:46)
Chen TsaoStaff
Hello,
WE have again taken action against the abuse users on serer. The server should now indeed improved.
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
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Sunday, December 17th, 2017 (06:26)
Ward MundyClient
Worse than ever this morning. A sub-one-second app took almost 3 minutes to load and run.
Saturday, December 16th, 2017 (10:45)
Chen TsaoStaff
Hello,
Please check now.
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
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Saturday, December 16th, 2017 (08:52)
Ward MundyClient
Bandwidth hogs are back and performance is worse than ever. Our usual one-second script takes 55 seconds to run this morning.
Thursday, December 14th, 2017 (10:26)
Ward MundyClient
Perfect now. Thanks.
--wm
Thursday, December 14th, 2017 (09:18)
Chen TsaoStaff
Hello,
Please recheck again the performance after an hour. It will take some time on node to get the load settled.
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
Did you know that WootHosting provides heart-stopping values with flexible and scalable plans that meet every budget? Looking for a custom solution? Contact us with your specifications!
Thursday, December 14th, 2017 (08:36)
Ward MundyClient
Thanks. Still takes about 10 seconds to run a trivial script that runs almost instantaneously on a dozen other VPS platforms that we support. Not as bad as CloudAtCost, but you're getting close.
Thursday, December 14th, 2017 (07:38)
Ruben ValdesStaff
Hello,
You can check now.
Thank you,
Ruben Valdes
Customer Sales, Billing and Success Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
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Thursday, December 14th, 2017 (06:06)
Ward MundyClient
Still dog slow. We have a status script that typically runs in less than 1 second on other servers. It's taking close to 45 seconds to run on this server... still.
Wednesday, December 13th, 2017 (06:25)
Chen TsaoStaff
Hello,
We have taken appropriate action against abuse users on host node. Please recheck again the performance after an hour. It will take some time on node to get the load settled
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
Did you know that WootHosting provides heart-stopping values with flexible and scalable plans that meet every budget? Looking for a custom solution? Contact us with your specifications!
Wednesday, December 13th, 2017 (05:58)
Ward MundyClient
You're seeing an update script which automatically runs on our PBX whenever you login as root. It doesn't have anything to do with the poor performance we are experiencing. We run identical PBXs on a dozen servers around the country, and none have the performance issues we experience in your NYC pop. That includes several running with WootHosting in other cities. Thanks.
Wednesday, December 13th, 2017 (05:54)
Chen TsaoStaff
Hello,
We are getting below messsage when chcked on your server.
This update utility goes to IncrediblePBX.com to retrieve the latest updates.
We test updates before release, but NO WARRANTY EXPRESS OR IMPLIED IS PROVIDED.
The first 10 updates are free. Calendar year update license is $20 per machine.
To sign up and make payment using a credit card, go to:
http://nerd.bz/QwQkYO
Please let us know what you wish to achieve.
Thank you,
Chen Tsao
Customer Support Team
WootHosting - Keeping Your Business Alive!
www.WootHosting.com
Premium VPS Hosting, Enterprise Dedicated Servers & IAAS, Performance Optimized Web Hosting, Reseller Solutions and more!
Did you know that WootHosting provides heart-stopping values with flexible and scalable plans that meet every budget? Looking for a custom solution? Contact us with your specifications!
Wednesday, December 13th, 2017 (03:16)
Ward MundyClient
We've had a server in your NYC hub for several months. IP address is 192.227.173.13. Awful doesn't begin to describe the performance. Typical response time for even trivial commands from the CLI is upwards of 30 seconds. Any idea what's going on?? Thanks.