nateornat
Member
- Joined
- May 15, 2009
- Messages
- 100
- Reaction score
- 9
Running Asterisk 13.17.2 Incredible GUI 12.0.39
I have a system that has a single sip DID.
The request is to have all calls in the morning (7am-12pm) ring to a ring group and then VM if not answered. (Day announcement)
From 12pm to 1pm, go strait to a "Lunch announcement" that says closed for lunch, leave a message.
Then from 1pm to 5pm the same "day announcement".
Lastly, from 5pm to 7am the "night announcement".
What I have figured out is using a time group/conditions I can create the day and night message and times correctly, but how do i get the "lunch message" to play from 12-1pm? I can only have the 2 announcements in there, if time matches or doesn't match, hence day and night announcement. Any i can only send the DID to 1 time condition. Its a real thinker.
Currently they are using Vonage for this and they have it working. I told the people if vonage can do it we can do it better with Incredible PBX.
I'm at a loss on how to make this work and am looking to you guys for help.
Thanks.
I have a system that has a single sip DID.
The request is to have all calls in the morning (7am-12pm) ring to a ring group and then VM if not answered. (Day announcement)
From 12pm to 1pm, go strait to a "Lunch announcement" that says closed for lunch, leave a message.
Then from 1pm to 5pm the same "day announcement".
Lastly, from 5pm to 7am the "night announcement".
What I have figured out is using a time group/conditions I can create the day and night message and times correctly, but how do i get the "lunch message" to play from 12-1pm? I can only have the 2 announcements in there, if time matches or doesn't match, hence day and night announcement. Any i can only send the DID to 1 time condition. Its a real thinker.
Currently they are using Vonage for this and they have it working. I told the people if vonage can do it we can do it better with Incredible PBX.
I'm at a loss on how to make this work and am looking to you guys for help.
Thanks.