TIPS Viva WAZO: A New Beginning

wardmundy

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@ou812 In /etc/asterisk/extensions_extra/ivr-1.conf file

find the section that begins with the commented out lines below and substitute the following.

Adjust the XXX to match the number of digits in your extensions. Save the file and reload the dialplan or restart Asterisk.

Code:
;exten => s,n,ExecIf($["${IVR_MSG}" != ""]?Background(${IVR_MSG}))
;exten => s,n,WaitExten(10,)
exten => s,n,Read(Digits,${IVR_MSG})
exten => s,n,Goto(${Digits},1)
exten => _XXX,1,Dial(Local/${Digits}@default)
 

wardmundy

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IPv6 Firewall Rule Patch

During our most recent security audit, we found a problem in the IPv6 firewall rules on the XiVO platform as well as Incredible PBX for Ubuntu, Debian, and Raspberry Pi platforms. While most are not yet using IPv6, we think it is worth fixing an inadvertent oversight in the existing IPv6 firewall rules. Installation scripts also have been modified accordingly.

Just run the following commands to update your server. We will also push this out through the Automatic Update Utility later this week:
Code:
sed -i 's|1024|9999|' /etc/iptables/rules.v6.ubuntu14
sed -i 's|1024|9999|' /etc/iptables/rules.v6
iptables-restart
 
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Bart

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Just finished an install using instructions from Nerd Vittles on vultr.com.
So far, so good. I'm trying to convert some of my piaf ivr's to xivo.
Only problem is how to drop the caller into voicemail with a button press in ivr - can't find an example of that. exten => 1,n,Goto(ext-local,vmu5410,1) does not work.
Also, I wish the box created to edit configuration box was wider and did not word wrap.
 
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wardmundy

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Just finished an install using instructions from Nerd Vittles on vultr.com.
So far, so good. I'm trying to convert some of my piaf ivr's to xivo.
Only problem is how to drop the caller into voicemail with a button press in ivr - can't find an example of that. exten => 1,n,Goto(ext-local,vmu5410,1) does not work.
Also, I wish the box created to edit configuration was wider and did word wrap.

If you look toward the end of the tutorial, you will find a list of the XiVO and Incredible PBX Dial Codes. Included in that list is the dial code to connect to a voicemail box: *97701 would be the dial code for extension 701. So... the dialplan in the demo IVR should look like this:
Code:
exten => 8,1(ivrsel-8),Dial(Local/*97701@default)
 

Bart

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This is how to change xivo tones to US:

Edit etc/asterisk/indications.conf

[general]
country=us

[us]
description = United States / North America
ringcadance = 2000,4000
dial = 350+440
busy = 480+620/500,0/500
ring = 440+480/2000,0/4000
congestion = 480+620/250,0/250
callwaiting = 440/300,0/10000
dialrecall = !350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,350+440
record = 1400/500,0/15000
info = !950/330,!1400/330,!1800/330,0
stutter = !350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,350+440

Then restart asterisk

Now xivo does not sound like a toy phone system :)
 
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wardmundy

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Thanks, @Bart. We've updated the installer to set the U.S. ring tones as the default. French version is preserved as indications.fr. You left out the stutter tone which we've also added:
Code:
stutter = !350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,!350+440/100,!0/100,350+440
 

Bart

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XiVO Client Translations when you click the green down arrow:

disponible = available
sorti = got out
parti manger = party room
ne pas deranger = do not disturb
bientot de retour = back soon

PLEASE don't make me learn french - I have enough problems with English!!!
 

ou812

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XiVO Client Translations when you click the green down arrow:

disponible = available
sorti = got out
parti manger = party room
ne pas deranger = do not disturb
bientot de retour = back soon

PLEASE don't make me learn french - I have enough problems with English!!!

You can make that adjustment in, CTI server - Profiles- Client, Agent etc
Then restart CTI server & maybe Dird server

Gary
 

Bart

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You can make that adjustment in, CTI server - Profiles- Client, Agent etc
Then restart CTI server & maybe Dird server

Gary

that worked - there is still some french in the 'display filters' section of CTI Server - not sure these are used anywhere
 

Dr. Jeff Kover

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Not sure where to put this comment. I have created a server on VULTR using XiVo Incredible PBX setup. I was reviewing the tutorial for speech recognition. In setting up a google account to use for free phone use, I believe I read somewhere that it should be kept secret. In setting up speech recognition, it says I need to join the Chrome-dev group. Wouldn't signing up for the group defeat the privacy of the email/phone?
 

wardmundy

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Not sure where to put this comment. I have created a server on VULTR using XiVo Incredible PBX setup. I was reviewing the tutorial for speech recognition. In setting up a google account to use for free phone use, I believe I read somewhere that it should be kept secret. In setting up speech recognition, it says I need to join the Chrome-dev group. Wouldn't signing up for the group defeat the privacy of the email/phone?

Google dev groups are just like forums. Nothing to do with your phone. It's simply linked to your email account because that's how Google keeps track of their user groups.
 

Dr. Jeff Kover

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I have been going through installs on Vultr server. I haven't seen the Google Voice option when installing Incredible PBX for XIVO in my last install. It usually asks me to choose: 1 for plain text or 2 for Oauth? Is it no longer needed?
 

wardmundy

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Coming soon to a Raspberry Pi near you...

CqjvNnvWAAAUT5I.jpg


With a little luck, it should be ready for the pioneers by this weekend.
 
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gpuser

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Playing with a couple of XiVO installs at the moment; one is incredible and the other is stock.

The first time incredible script worked, so I have that running on VMWare. The second one I tried to run the script on ESXi, the script stuffed up the install twice( validation errors on the final web set up page regarding PostgreSQL integrity). So I installed vanilla XiVO which is working.

I like the thought process that's gone into the design, though I have some issues that I am unable to troubleshoot thus far.
  1. Where/How can I add the Station Identity for SpanDSP?
  2. By setting up configuration>mail, I am able to get voice-mail as email with message attached. Then the same settings fail for FAX to Email because the relay smtp server is asking for authentication. Why? Obviously I can manually edit postfix files and get it working but that shouldn't be necessary? XiVO might overwrite my settings at next upgrade.
  3. Is there a way to get callerid in 'fax email body/fax file name' the same way $(dstnum)s variable is available?
  4. When I have multiple providers that expect numbers in different formats, how can I configure outbound routes? As far as I can see there is no pattern matching available under trunks.
  5. How do I turn services off. For example I don't want munin etc.
  6. Is there a way to see live calls and also CDR? I don't want to download csv file.
 

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