Telephone Reminders 4.0.3 Adds 3 New Functions

[MisterQ]

Each time I try this out, it gets all the way to asking for the time to make the call for the reminder, but it immediately disconnects after entering either AM or PM. I've tried it 5 times while varying my inputs thinking it was something I was doing, but it always disconnects the call at the exact same place.

Any ideas?

You might be beating it to it. I had the same, tried again, but waited a few more seconds (heard a click from the phone...) and it worked... Not sure how the input parser is working, and or different to anywhere else...

q

[lopaka]

See above. I posted the last couple lines from asterisk CLI where it appears the error with Telephone Reminders happens. What steps do I need to perform to check or fix this. When initially loading the Reminder 4.0 Add-on on PBX-in-a-Flash it appeared everything went as expected. I performed amportal restart but was having the hangup after correctly entering the password/pin. I restarted the box (dedicated no vmware) Still having same problem. I have another box I'll be loading PBX-in-a-Flash on this weekend so I'll see whether this problem was due to an error on the other install. lopaka

[cosmicwombat]

One is that I found using military time always works. Using AM/PM seems to fail about half the time with exactly the same output in CLI that you saw.

Two is that (as mentioned) you have to be patient with the prompts.

[lopaka]

My problem is that I never get any prompts to record anything, set time, etc. All I get after dialing 123 is "Please enter password" then after entering I get "thank you" then it hangs up.

[foneman]

I am not sure if it is because it is late or what, but I have been following along between here and NV and I think I have it done correctly...
At first glance, when the prompts are playing (1 for message 2 to record 3 to call) it quickly goes to a fast busy if I do not make a selection quickly.
Next, when I do press 3, it says my choices are 0 thru 9. I assume those are the groups I setup in the SQL DB correct?
Next, for the DB, I entered myself, name phone and group of 0. Where actually do I schedule the date and time? is it in LASTOKCALL area?
Forgive my tired brain...I really should go to bed..lol.
Thanks to all and see you soon!
gary

[broncosis]

I have also noticed that you need to be very quick on the
answers to the prompt or you get hung up on
and it make extra wave files

every time there is a unsuccessful attempt it leaves the wav there

[lopaka]

Are there additional dependencies that have to be present for this to work?
I followed the directions for installing and everything appears fine. When I dial 123, I am asked for password which I then enter. I hear thank you and then line hangs up. Any suggestions?

I did read through the info for version 3, but it appears that some of the steps listed there are not necessary with this version. Am I correct? TIA

[wardmundy]

If you're using PBX in a Flash, everything is present that you need. All you have to do is run the install script once. What does the Asterisk CLI indicate when a call is handled??

[lopaka]

Bottom couple lines look like this

Spawn extension (reminder, s, 1) exited non-zero on 'SIP/101-08b75b60
Executing [h@reminder:1] Hangup blah,blah
Spawn extension (reminder, h, 1) exited non-zero on 'SIP/101-08b75b60

[tshif]

I am running both the current version (4) on a PBXIAF box, and version 3 on a tb. On the PBXIAF box, there is some oddball behavior. When dialing an extension within the system, it seems that the voice mail system is picking up the inbound Voice Reminder. About the first 5 seconds is cut off, and the rest goes into the voice mail box. Voice Reminder version 3 doesn't do this - and I'm wondering if anyone else is having this situation.

To recreate, call the voice reminders, and create a reminder (I put the test reminders out 15 minutes into the future), then, when the call comes in - ignore it. On my PBXIAF system running version 4 of reminders - it goes into voice mail.