Weird Gizmo5 Trunk IVR Problem

[paulrausch]

Whenever I make an incoming call to my Gizmo5 trunk and have the call head to an IVR the call will sit around for about five seconds then disconnect. I have another Vitelity.net trunk that is working just fine. My theory is that because Gizmo5 is not reporting a DID number to Asterisk it's somehow screaming everything else up? Would this be a fair assumption? If so, is there a way I can manually specify the DID in the trunk? Alternatively I may be entirely wrong in which case your help would be creately appreciated.

    -- Executing [s@from-pstn:1] Set("SIP/17473415470-b7931070", "__FROM_DID=s") in new stack
    -- Executing [s@from-pstn:2] Gosub("SIP/17473415470-b7931070", "app-blacklist-check|s|1") in new stack
    -- Executing [s@app-blacklist-check:1] LookupBlacklist("SIP/17473415470-b7931070", "") in new stack
    -- Executing [s@app-blacklist-check:2] GotoIf("SIP/17473415470-b7931070", "0?blacklisted") in new stack
    -- Executing [s@app-blacklist-check:3] Return("SIP/17473415470-b7931070", "") in new stack
    -- Executing [s@from-pstn:3] ExecIf("SIP/17473415470-b7931070", "0 |Set|CALLERID(name)=+12394105974") in new stack
    -- Executing [s@from-pstn:4] Set("SIP/17473415470-b7931070", "__CALLINGPRES_SV=allowed_not_screened") in new stack
    -- Executing [s@from-pstn:5] SetCallerPres("SIP/17473415470-b7931070", "allowed_not_screened") in new stack
    -- Executing [s@from-pstn:6] Goto("SIP/17473415470-b7931070", "ivr-3|s|1") in new stack
    -- Goto (ivr-3,s,1)
    -- Executing [s@ivr-3:1] Set("SIP/17473415470-b7931070", "MSG=custom/welcomemessage") in new stack
    -- Executing [s@ivr-3:2] Set("SIP/17473415470-b7931070", "LOOPCOUNT=0") in new stack
    -- Executing [s@ivr-3:3] Set("SIP/17473415470-b7931070", "__DIR-CONTEXT=default") in new stack
    -- Executing [s@ivr-3:4] Set("SIP/17473415470-b7931070", "_IVR_CONTEXT_ivr-3=") in new stack
    -- Executing [s@ivr-3:5] Set("SIP/17473415470-b7931070", "_IVR_CONTEXT=ivr-3") in new stack
    -- Executing [s@ivr-3:6] GotoIf("SIP/17473415470-b7931070", "0?begin") in new stack
    -- Executing [s@ivr-3:7] Answer("SIP/17473415470-b7931070", "") in new stack
    -- Executing [s@ivr-3:8] Wait("SIP/17473415470-b7931070", "1") in new stack
    -- Executing [s@ivr-3:9] Set("SIP/17473415470-b7931070", "TIMEOUT(digit)=3") in new stack
    -- Digit timeout set to 3
    -- Executing [s@ivr-3:10] Set("SIP/17473415470-b7931070", "TIMEOUT(response)=5") in new stack
    -- Response timeout set to 5
    -- Executing [s@ivr-3:11] Set("SIP/17473415470-b7931070", "__IVR_RETVM=") in new stack
    -- Executing [s@ivr-3:12] ExecIf("SIP/17473415470-b7931070", "1|Background|custom/welcomemessage") in new stack
    -- Executing [s@ivr-3:13] WaitExten("SIP/17473415470-b7931070", "|") in new stack
    -- Timeout on SIP/17473415470-b7931070, going to 't'
    -- Executing [t@ivr-3:1] DBdel("SIP/17473415470-b7931070", "") in new stack
    -- Executing [t@ivr-3:2] Set("SIP/17473415470-b7931070", "__NODEST=") in new stack
    -- Executing [t@ivr-3:3] Goto("SIP/17473415470-b7931070", "ext-group|600|1") in new stack
    -- Goto (ext-group,600,1)
    -- Executing [600@ext-group:1] Macro("SIP/17473415470-b7931070", "user-callerid|") in new stack
    -- Executing [s@macro-user-callerid:1] Set("SIP/17473415470-b7931070", "AMPUSER=+12394105974") in new stack
    -- Executing [s@macro-user-callerid:2] GotoIf("SIP/17473415470-b7931070", "0?report") in new stack
    -- Executing [s@macro-user-callerid:3] ExecIf("SIP/17473415470-b7931070", "1|Set|REALCALLERIDNUM=+12394105974") in new stack
    -- Executing [s@macro-user-callerid:4] Set("SIP/17473415470-b7931070", "AMPUSER=") in new stack
    -- Executing [s@macro-user-callerid:5] Set("SIP/17473415470-b7931070", "AMPUSERCIDNAME=") in new stack
    -- Executing [s@macro-user-callerid:6] GotoIf("SIP/17473415470-b7931070", "1?report") in new stack
    -- Goto (macro-user-callerid,s,10)
    -- Executing [s@macro-user-callerid:10] GotoIf("SIP/17473415470-b7931070", "0?continue") in new stack
    -- Executing [s@macro-user-callerid:11] Set("SIP/17473415470-b7931070", "__TTL=64") in new stack
    -- Executing [s@macro-user-callerid:12] GotoIf("SIP/17473415470-b7931070", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,19)
    -- Executing [s@macro-user-callerid:19] NoOp("SIP/17473415470-b7931070", "Using CallerID "+12394105974" <+12394105974>") in new stack
    -- Executing [600@ext-group:2] GotoIf("SIP/17473415470-b7931070", "1?skipdb") in new stack
    -- Goto (ext-group,600,4)
    -- Executing [600@ext-group:4] Set("SIP/17473415470-b7931070", "__NODEST=") in new stack
    -- Executing [600@ext-group:5] Set("SIP/17473415470-b7931070", "__BLKVM_OVERRIDE=BLKVM/600/SIP/17473415470-b7931070") in new stack
    -- Executing [600@ext-group:6] Set("SIP/17473415470-b7931070", "__BLKVM_BASE=600") in new stack
    -- Executing [600@ext-group:7] Set("SIP/17473415470-b7931070", "DB(BLKVM/600/SIP/17473415470-b7931070)=TRUE") in new stack
    -- Executing [600@ext-group:8] Set("SIP/17473415470-b7931070", "RRNODEST=") in new stack
    -- Executing [600@ext-group:9] Set("SIP/17473415470-b7931070", "__NODEST=600") in new stack
    -- Executing [600@ext-group:10] Set("SIP/17473415470-b7931070", "_CFIGNORE=TRUE") in new stack
    -- Executing [600@ext-group:11] Set("SIP/17473415470-b7931070", "_FORWARD_CONTEXT=block-cf") in new stack
    -- Executing [600@ext-group:12] Set("SIP/17473415470-b7931070", "RecordMethod=Group") in new stack
    -- Executing [600@ext-group:13] Macro("SIP/17473415470-b7931070", "record-enable|105-102|Group") in new stack
    -- Executing [s@macro-record-enable:1] GotoIf("SIP/17473415470-b7931070", "1?check") in new stack

SEE ATTACHED FOR PART2

 

[paulrausch]

Looks like I figured it out, it was a voicemail issue.

 

[slypix]

incoming thru gizmo, IVR not working

I'm having kind of the same problem, when I set my destination to an IVR, it answers and stays silent, when I set the destination to VM, extension, DISA, I get the correct prompts.

I know my IVR is working, because when I call in thru my other DID, it works fine.

Gizmo, inbound to IVR was working flawlessly, the last thing I did was install the reminder module from nerdvittles.

when you say it was a voicemail problem, what exactly do you mean?

thanks.

 

[tshif]

Looks like I figured it out, it was a voicemail issue.

Yes, please tell us more about what you found -