SOLVED Voicemail

jay_Ont

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Apr 19, 2016
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Hi evryone,

I setup today a new server for one off me customer but I get a issue with the voicemail. I'm running on PIAF Green.
When a call the server is working but when I want to leave a voicemail I get a problem.
The system tell me: "the Ext 800 is on the phone or busy please leave your message after the tone and hangup or press # " that is okay but now when I want to leave the message now the system hangup on me after 10 sec and I receive the voicemail in the mailbox with the attachement but no duration.

-- Executing [s@macro-user-callerid:4] Set("SIP/158781_Jtestbox-0000000c", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/158781_Jtestbox-0000000c", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/158781_Jtestbox-0000000c", "1?report") in new stack
-- Goto (macro-user-callerid,s,13)
-- Executing [s@macro-user-callerid:13] GotoIf("SIP/158781_Jtestbox-0000000c", "1?continue") in new stack
-- Goto (macro-user-callerid,s,26)
-- Executing [s@macro-user-callerid:26] Set("SIP/158781_Jtestbox-0000000c", "CALLERID(number)=6472194872") in new stack
-- Executing [s@macro-user-callerid:27] Set("SIP/158781_Jtestbox-0000000c", "CALLERID(name)=GERARD ROBARDET") in new stack
-- Executing [s@macro-user-callerid:28] Set("SIP/158781_Jtestbox-0000000c", "CHANNEL(language)=en") in new stack
-- Executing [s@macro-vm:2] Set("SIP/158781_Jtestbox-0000000c", "VMGAIN=") in new stack
-- Executing [s@macro-vm:3] Macro("SIP/158781_Jtestbox-0000000c", "blkvm-check,") in new stack
-- Executing [s@macro-blkvm-check:1] Set("SIP/158781_Jtestbox-0000000c", "GOSUB_RETVAL=") in new stack
-- Executing [s@macro-blkvm-check:2] ExecIf("SIP/158781_Jtestbox-0000000c", "0?Set(GOSUB_RETVAL=TRUE)") in new stack
-- Executing [s@macro-blkvm-check:3] MacroExit("SIP/158781_Jtestbox-0000000c", "") in new stack
-- Executing [s@macro-vm:4] GotoIf("SIP/158781_Jtestbox-0000000c", "1?vmx,1") in new stack
-- Goto (macro-vm,vmx,1)
-- Executing [vmx@macro-vm:1] Set("SIP/158781_Jtestbox-0000000c", "MEXTEN=800") in new stack
-- Executing [vmx@macro-vm:2] Set("SIP/158781_Jtestbox-0000000c", "MMODE=BUSY") in new stack
-- Executing [vmx@macro-vm:3] Set("SIP/158781_Jtestbox-0000000c", "RETVM=") in new stack
-- Executing [vmx@macro-vm:4] Set("SIP/158781_Jtestbox-0000000c", "MODE=busy") in new stack
-- Executing [vmx@macro-vm:5] GotoIf("SIP/158781_Jtestbox-0000000c", "1?chknomsg") in new stack
-- Goto (macro-vm,vmx,8)
-- Executing [vmx@macro-vm:8] GotoIf("SIP/158781_Jtestbox-0000000c", "0?s-BUSY,1") in new stack
-- Executing [vmx@macro-vm:9] GotoIf("SIP/158781_Jtestbox-0000000c", "1?notdirect") in new stack
-- Goto (macro-vm,vmx,11)
-- Executing [vmx@macro-vm:11] NoOp("SIP/158781_Jtestbox-0000000c", "Checking if ext 800 is enabled: ") in new stack
-- Executing [vmx@macro-vm:12] GotoIf("SIP/158781_Jtestbox-0000000c", "1?s-BUSY,1") in new stack
-- Goto (macro-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-vm:1] NoOp("SIP/158781_Jtestbox-0000000c", "BUSY voicemail") in new stack
-- Executing [s-BUSY@macro-vm:2] Macro("SIP/158781_Jtestbox-0000000c", "get-vmcontext,800") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/158781_Jtestbox-0000000c", "VMCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/158781_Jtestbox-0000000c", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/158781_Jtestbox-0000000c", "") in new stack
-- Executing [s-BUSY@macro-vm:3] VoiceMail("SIP/158781_Jtestbox-0000000c", "800@default,b") in new stack
-- <SIP/158781_Jtestbox-0000000c> Playing 'vm-theperson.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'digits/8.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'digits/0.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'digits/0.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'vm-isonphone.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'vm-intro.gsm' (language 'en')
-- <SIP/158781_Jtestbox-0000000c> Playing 'beep.gsm' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/800/tmp/ZJXvMi format: wav49, 0xb51f760c
-- x=1, open writing: /var/spool/asterisk/voicemail/default/800/tmp/ZJXvMi format: gsm, 0xb7401bec
-- x=2, open writing: /var/spool/asterisk/voicemail/default/800/tmp/ZJXvMi format: wav, 0xb51fc21c
-- User hung up
== Parsing '/var/spool/asterisk/voicemail/default/800/INBOX/msg0000.txt': Found
== Spawn extension (macro-vm, s-BUSY, 3) exited non-zero on 'SIP/158781_Jtestbox-0000000c' in macro 'vm'
== Spawn extension (ext-local, vmb800, 1) exited non-zero on 'SIP/158781_Jtestbox-0000000c'
-- Executing [h@ext-local:1] Macro("SIP/158781_Jtestbox-0000000c", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/158781_Jtestbox-0000000c", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [s@macro-hangupcall:3] ExecIf("SIP/158781_Jtestbox-0000000c", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:4] Hangup("SIP/158781_Jtestbox-0000000c", "") in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/158781_Jtestbox-0000000c' in macro 'hangupcall'
== Spawn extension (ext-local, h, 1) exited non-zero on 'SIP/158781_Jtestbox-0000000c'


Someone can help me or give me a idea of what is the issue I will really appreciate the help.
Thanks
 

jay_Ont

New Member
Joined
Apr 19, 2016
Messages
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Hi evryone,:)

I beilive the problem come frome PIAF Green 2.10 (version current stable version)
I just made a fresh install of PIAF Green 2.11 (lastest version) and no problem with the voicemail now i can leave me message and I get the voicemail message in my mailbox.
I try with Postfix and Sendmail and the result was the same I cannot leave my voicemail afert the prompt message from Asterisk.

I just try with Green 2.11 and no problem.
maybe I'm wrong I'm not a expert like some of you but I try to get true with that PBXinaflash because is very good tool and also I try to make my own troubleshooting to find the raison and found a answer on the forum or google.

Thanks ;)
 

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