SOLVED RingPlus Inbound Call not working

Hometech

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Hi I have been tryng to get this working I have a the trunk set up and registration with my number. I set up inbound route with the number DID. It comes into the PBX some reason it wont route. see below:
for some reason I cant find how to attach an image on my computer only URL address is allowed?

Call detail Record shows
SayAlpha
s [from-trunk] ANSWERED 00:09

Trunk Settings

Trunk Name = ringplus
type=friend
username=260xxxxxxx
fromuser=260xxxxxxx
secret=xxxxxxxxxx
host=sip.ringplus.net
nat=yes
insecure=port,invite
icesupport=no
context=from-trunk
qualify=yes

reg string
260xxxxxx:[email protected]/260xxxxxx

Inbound Route
Description: ringplus mobile
DID Number?: 260xxxxxxx
Set Destination
extensions 403
 
Last edited:

atsak

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Log of the call? /var/log/asterisk/full - find the number of the call and copy that call here.
 

Hometech

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Log of the call? /var/log/asterisk/full - find the number of the call and copy that call here.

this is one thing I see in the log
from-trunk-sip-ringplus' tries to include nonexistent context 'from-trunk-sip-ringplus-custom

I have no idea were its getting this custom context from?
I will need to set the log to show more I will post back when I get that done
 
Last edited:

Bart

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normal => "from-trunk-sip-ringplus' tries to include nonexistent context 'from-trunk-sip-ringplus-custom"

Post log of failed call to/from this extension.
 

Hometech

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normal => "from-trunk-sip-ringplus' tries to include nonexistent context 'from-trunk-sip-ringplus-custom"

Post log of failed call to/from this extension.
I put xxxxxxx in to hide my number FYI

[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:1] Set("SIP/ringplus-00000002", "__FROM_DID=260xxxxxxx") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:2] NoOp("SIP/ringplus-00000002", "Received an unknown call with DID set to 260xxxxxxx") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:3] Goto("SIP/ringplus-00000002", "s,a2") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Goto (from-trunk,s,2)
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:2] Answer("SIP/ringplus-00000002", "") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:3] Wait("SIP/ringplus-00000002", "2") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3038][C-00000000] app_dial.c: -- SIP/sbc.anveo.com-00000001 answered SIP/400-00000000
[09/17/16 07:26:48 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:4] Playback("SIP/ringplus-00000002", "ss-noservice") in new stack
[09/17/16 07:26:48 PM] VERBOSE[3040][C-00000001] file.c: -- <SIP/ringplus-00000002> Playing 'ss-noservice.gsm' (language 'en')
[09/17/16 07:26:53 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:5] SayAlpha("SIP/ringplus-00000002", "260xxxxxxx") in new stack
 

Hometech

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I put xxxxxxx in to hide my number FYI

[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:1] Set("SIP/ringplus-00000002", "__FROM_DID=260xxxxxxx") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:2] NoOp("SIP/ringplus-00000002", "Received an unknown call with DID set to 260xxxxxxx") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [260xxxxxxx@from-trunk:3] Goto("SIP/ringplus-00000002", "s,a2") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Goto (from-trunk,s,2)
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:2] Answer("SIP/ringplus-00000002", "") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:3] Wait("SIP/ringplus-00000002", "2") in new stack
[09/17/16 07:26:46 PM] VERBOSE[3038][C-00000000] app_dial.c: -- SIP/sbc.anveo.com-00000001 answered SIP/400-00000000
[09/17/16 07:26:48 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:4] Playback("SIP/ringplus-00000002", "ss-noservice") in new stack
[09/17/16 07:26:48 PM] VERBOSE[3040][C-00000001] file.c: -- <SIP/ringplus-00000002> Playing 'ss-noservice.gsm' (language 'en')
[09/17/16 07:26:53 PM] VERBOSE[3040][C-00000001] pbx.c: -- Executing [s@from-trunk:5] SayAlpha("SIP/ringplus-00000002", "260xxxxxxx") in new stack
 

Hometech

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For some unknown reason it is working now. I now rings the asterisk extension I have set up. Thanks for your help.
 

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