Hello guys,
Hope everyone is ok. I'm having this issue with latest Asterisk 13.11 (actually not latest as 13.11.2 has already been released) on Incredible GUI 12.0.39
Some calls (2 or 3 a day) get the "sorry you are having trouble" message (the people getting it are indeed very problematic but that's another story).
I'm asking here although I believe it's most probably an issue with Freepbx (less likely Asterisk core) in case someone else has faced it and resolved it somehow
Here is the cli output with the problem
And here is an output with no issues
Does anyone have any ideas what could be going on?
Thank you all
Hope everyone is ok. I'm having this issue with latest Asterisk 13.11 (actually not latest as 13.11.2 has already been released) on Incredible GUI 12.0.39
Some calls (2 or 3 a day) get the "sorry you are having trouble" message (the people getting it are indeed very problematic but that's another story).
I'm asking here although I believe it's most probably an issue with Freepbx (less likely Asterisk core) in case someone else has faced it and resolved it somehow
Here is the cli output with the problem
Code:
2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx_builtins.c: Goto (ivr-2,s,1)
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:1] Set("SIP/Cyta-0000016a", "_IVR_CONTEXT_ivr-2=") in new stack
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:2] Set("SIP/Cyta-0000016a", "_IVR_CONTEXT=ivr-2") in new stack
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:3] Set("SIP/Cyta-0000016a", "__IVR_RETVM=") in new stack
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:4] GotoIf("SIP/Cyta-0000016a", "0?skip") in new stack
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:5] Answer("SIP/Cyta-0000016a", "") in new stack
[2016-09-19 09:27:05] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:05] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:6] Wait("SIP/Cyta-0000016a", "1") in new stack
[2016-09-19 09:27:05] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:06] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:7] Set("SIP/Cyta-0000016a", "IVR_MSG=custom/gr-greetings") in new stack
[2016-09-19 09:27:06] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:8] Set("SIP/Cyta-0000016a", "TIMEOUT(digit)=3") in new stack
[2016-09-19 09:27:06] VERBOSE[7570][C-0000140d] func_timeout.c: Digit timeout set to 3.000
[2016-09-19 09:27:06] VERBOSE[7570][C-0000140d] pbx.c: Executing [s@ivr-2:9] ExecIf("SIP/Cyta-0000016a", "1?Background(custom/gr-greetings)") in new stack
[2016-09-19 09:27:06] VERBOSE[7570][C-0000140d] file.c: <SIP/Cyta-0000016a> Playing 'custom/gr-greetings.slin' (language 'gr')
[2016-09-19 09:27:09] VERBOSE[7570][C-0000140d] pbx.c: Invalid extension '1' in context 'ivr-2' on SIP/Cyta-0000016a
[2016-09-19 09:27:09] VERBOSE[7570][C-0000140d] pbx.c: Executing [i@ivr-2:1] Playback("SIP/Cyta-0000016a", "sorry-youre-having-problems") in new stack
[2016-09-19 09:27:09] VERBOSE[7570][C-0000140d] file.c: <SIP/Cyta-0000016a> Playing 'sorry-youre-having-problems.alaw' (language 'gr')
[2016-09-19 09:27:12] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:12] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:14] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:14] WARNING[7517][C-0000140a] chan_pjsip.c: Can't send 10 type frames with PJSIP
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] pbx.c: Executing [i@ivr-2:2] Goto("SIP/Cyta-0000016a", "hang,1") in new stack
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] pbx_builtins.c: Goto (ivr-2,hang,1)
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] pbx.c: Executing [hang@ivr-2:1] Playback("SIP/Cyta-0000016a", "vm-goodbye") in new stack
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] file.c: <SIP/Cyta-0000016a> Playing 'vm-goodbye.alaw' (language 'gr')
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] pbx.c: Executing [h@ivr-2:1] Hangup("SIP/Cyta-0000016a", "") in new stack
[2016-09-19 09:27:18] VERBOSE[7570][C-0000140d] pbx.c: Spawn extension (ivr-2, h, 1) exited non-zero on 'SIP/Cyta-0000016a'
[2016-09-19 09:27:18] VERBOSE[7585][C-0000140d] app_mixmonitor.c: MixMonitor close filestream (mixed)
[2016-09-19 09:27:18] VERBOSE[7585][C-0000140d] app_mixmonitor.c: End MixMonitor Recording SIP/Cyta-0000016a
And here is an output with no issues
Code:
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx_builtins.c: Goto (ivr-2,s,1)
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:1] Set("SIP/Cyta-0000014f", "_IVR_CONTEXT_ivr-2=") in new stack
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:2] Set("SIP/Cyta-0000014f", "_IVR_CONTEXT=ivr-2") in new stack
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:3] Set("SIP/Cyta-0000014f", "__IVR_RETVM=") in new stack
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:4] GotoIf("SIP/Cyta-0000014f", "0?skip") in new stack
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:5] Answer("SIP/Cyta-0000014f", "") in new stack
[2016-09-19 08:23:26] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:6] Wait("SIP/Cyta-0000014f", "1") in new stack
[2016-09-19 08:23:27] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:7] Set("SIP/Cyta-0000014f", "IVR_MSG=custom/gr-greetings") in new stack
[2016-09-19 08:23:27] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:8] Set("SIP/Cyta-0000014f", "TIMEOUT(digit)=3") in new stack
[2016-09-19 08:23:27] VERBOSE[1668][C-000013d2] func_timeout.c: Digit timeout set to 3.000
[2016-09-19 08:23:27] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:9] ExecIf("SIP/Cyta-0000014f", "1?Background(custom/gr-greetings)") in new stack
[2016-09-19 08:23:27] VERBOSE[1668][C-000013d2] file.c: <SIP/Cyta-0000014f> Playing 'custom/gr-greetings.slin' (language 'gr')
[2016-09-19 08:23:31] VERBOSE[1668][C-000013d2] pbx.c: Executing [s@ivr-2:10] WaitExten("SIP/Cyta-0000014f", "1,") in new stack
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx_builtins.c: Timeout on SIP/Cyta-0000014f, going to 't'
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx.c: Executing [t@ivr-2:1] Goto("SIP/Cyta-0000014f", "app-languages,4,1") in new stack
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx_builtins.c: Goto (app-languages,4,1)
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx.c: Executing [4@app-languages:1] NoOp("SIP/Cyta-0000014f", "Changing Channel to language: gr (Greek Language Prompts)") in n$
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx.c: Executing [4@app-languages:2] Set("SIP/Cyta-0000014f", "CHANNEL(language)=gr") in new stack
[2016-09-19 08:23:32] VERBOSE[1668][C-000013d2] pbx.c: Executing [4@app-languages:3] Goto("SIP/Cyta-0000014f", "timeconditions,13,1") in new stack
Does anyone have any ideas what could be going on?
Thank you all
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